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Prezzybox Reviews

4.5 Rating 58,293 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,293 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rute Alves
Verified Buyer
“Arrived fast and well packaged. It is just a bit smaller than I thought. Smooth transaction”
Helpful Report
Posted 6 years ago
Hello! Thank you very much for your review. We're sorry to hear you weren't 100% happy with your item. We do provide accurate dimensions for the item/s you’ve ordered on our website, along with detailed lifestyle photographs which are indicative of size. Sadly as per our terms and conditions, we can’t accept personalised items back. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com and we’ll get back to you. Thanks,
Posted 6 years ago
Trevor Piper
Verified Buyer
“A very speedy delivery from order placed to delivery and great value.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very pleased with the service, the product and the price.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Fast efficient service goods as described although can't open as bought for a birthday present in April so if they're faulty when opened it would be too late for a refund.”
Helpful Report
Posted 6 years ago
John Kinnard
Verified Buyer
“The website was quick and simple to use and delivery of the box was very speedy.”
Helpful Report
Posted 6 years ago
MR RH Southey
Verified Buyer
“Easy to use website and prompt response to follow-up email inquiry. I'll be using Prezzybox again!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good choice of ideas”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient delivery service arrived within 24 hours”
Helpful Report
Posted 6 years ago
Christopher Rickard
Verified Buyer
“Delivery was received within the time period given. This was pleasing as I wanted the vase as a birthday present.”
Helpful Report
Posted 6 years ago
Katie Dodds
Verified Buyer
“All in all good but would’ve been really helpful if you could’ve informed me of when it was arriving because it meaned I missed the delivery due to not being able to plan for someone to be in the house or a place for it to be delivered.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Overall looks great and hope my girlfriend likes it. For anyone wanting to get it for someone, do make sure the image is light so the definitions are clearer on the socks. But overall a very lovely and personal gift for anyone :)”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good quality and the delivery was good”
Helpful Report
Posted 6 years ago
Valerie Finlay
Verified Buyer
“Would have gave 5 stars but the angel was smaller than I expected (probably had size and I didn’t notice). Other than that, it is beautiful and lovely inscribed although small again. Company posted out very quickly so no complaints about them at all. Just a suggestion though - perhaps could be better packed as box was a bit dog eared by the time I got it. Overall though, I would retthe seller.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Package was delivered a day late even though I payed for next day delivery, otherwise the product is good and payment easy”
Helpful Report
Posted 6 years ago
Roy OBrien
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered a personalised Christmas gift a wee bit late and didn't think I'd get it in time, but Prezzybox came up trumps and it arrived with 3 days to spare. Hurrah for Prezzybox!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy to order and received as promised.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“You should do less delivery charge”
Helpful Report
Posted 6 years ago
John Wright
Verified Buyer
“Delivery prompt and on day described. Neighbour signed ok as unlike other deliverers (eg DPD) window of time or delivery position not given ("before 9pm). Good and clear website and ease of paying online”
Helpful Report
Posted 6 years ago
Patricia Hale
Verified Buyer
“Pleased with the photo frame. Bit annoyed that the parcel was forced through my letter box. Luckily the packaging protected the contents.”
Helpful Report
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,293 reviews
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