Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the product packaging was damaged when delivered. The product is fine but as this is a gift I was disappointed”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Bottle of wine arrived on time as promised and intact! Great service thanks so much. Will definitely use you again.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“All the items were good quality and as described. They were delivered before the expected date. Excellent service thank you.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing gift that came super quickly! Great price too!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Simple &quick ordering delivered prompt ! Stress less service”

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Posted 4 years ago

Thanks for the great review! We hope to see you again soon.

Posted 4 years ago

“Wonderful efficient service !”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Amazing gift options and so easy to use”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Delivered very quickly and well packaged. Perfect items for Christmas presents”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Super quick service and product works perfectly, thank you!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The gifts on offer were very appealing. Ordering was easy. The delivery was within 48 hours. Definitely recommend this website to friends and family”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The experience of finding my purchase to receiving it was so prompt.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely items from prezzybox sent quickly well packed thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“This was my first time using Prezzybox and was delighted with the service, parcel arrived in 2 days will definitely be using you again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to place an order and also a speedy delivery. Really pleased.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Bought a couple of pressies for my bestie for Christmas, always securely wrapped and boxed and quickly delivered, I love how everything is individually packed/boxed too, I know she will LOVE her gifts, I always come back to PREZZYBOX as they are class!!!!! I BOUGHT:- Erase Your Face - Pastel Pink Reusable Makeup Removing Cloth - Single Compact Mirror - Fierce Femme”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I haven’t received my purchase and I have no idea where it is or whether it was delivered.? Please can you contact me to put it right? Many thanks Hayley”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We've had a look at your order and can see the estimated dates of delivery are Thursday November 25, 2021 - Saturday November 27, 2021, these can be found on your order confirmation. Please allow a few extra days for your order to arrive, it is being sent via Royal Mail. If you wish to talk to us about this some more, please contact us csteam@prezzybox.com. Many thanks, Prezzybox.

Posted 4 years ago

“Fantastic designs just as they look on the web page”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very happy with my first purchase from prezzybox.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Delivery was quick. Item was packed well was safe in the box and had no damage to it. Item looks great it is a gift for someone so I can not say how it tastes etc. but it looks great and worth the money!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Found it easy site to navigate and great items at great prices”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews