Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a personalised necklace on the website only to be emailed 2 days later to say it was discontinued. Disappointed to say the least!”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're very sorry we weren't able to fulfil your order on this occasion, we notified you as soon as we were made aware by our partners. We apologise for any inconvenience caused. Thanks, Prezzybox.

Posted 4 years ago

“Beautiful gifts that were both unique and good value. Delivery was good price and prompt.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent service fast delivery would definitely recommend thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I've used prezzybox for a few years, always quality products and always super quick delivery, win win”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered a gift for my girlfriend has it’s her bday next month and I can not fault these guys she will definitely be happy quick dispatch excellent Thank you!!!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The item made everyone laugh at my party”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Purchased for my Grandaughter last xmas, she enjoyed it so much she asked for another this year. Very creative and good value for money. Service excellent.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordered a few items for my friends birthday, all came super fast and was exactly as I'd expected, the globe decanter was actually better! Thank you will definitely be orderering again :-) xx”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Simple, easy, quick ordering process. Product came in good condition and love them.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I am very disappointed with the bath cupcakes, they are very small. They are a present which I now won’t be able to give.”

Helpful Report

Posted 4 years ago

Hello! Thank you very much for your review. We're sorry to hear you weren't 100% happy with your item. We do provide accurate dimensions for the item/s you’ve ordered on our website, along with detailed lifestyle photographs which are indicative of size. Sadly as per our terms and conditions, we can’t accept perishable items back. If you’d like to talk to us about this some more, please contact us. Thanks,

Posted 4 years ago

“Very cute and good quality personalised gifts.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service! Ordered a pesonalised item one day and received it the next. Item as expected and very good quality. I will definitely be using this company again.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good service and speedy delivery.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Super easy to order from. Quick delivery. Perfect.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really easy to use the website, delivered really quickly and efficiently. Really impressed with the experience.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Received the next day. I was very pleased with it. It was for my great Grandaugter. I gave it to her parents yesterday and they were delighted with it. Especially as it had her name on each item. She is too young to use it yet but my hope is it will be something she will treasure all her life Thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Super fast and efficient”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very easy to order, and it looks like a good quality wine , the presentation box looks amazing.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“5 Stars - received in 2 days. Sadly one of the 3 balls was broken, but I am sure it will still taste as good.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Reasonably priced personalised gift and delivered in just 3 days. Very pleased.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews