Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection to choose from. Easy to use website. Prompt delivery. Will definately use again”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Having read reviews online after I had made the purchase, had me worried the present would not arrive in time, if at all. I needed not of worried, service was prompt and the parcel arrived within plenty of time. Thank you”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“So far so good, ordering and delivery. Ask me in 2 months about the product”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“easy to use website. quick delivery.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fab experience, website is great, prices very good, products look fab, delivery perfect! Thank you! I look forward to the reaction to the music pillow!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great choice of gifts available. I stumbled onto the site needing inspiration for Christmas presents for my wife. Problem solved! Order arrived quickly and well-packed. One happy customer here!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I couldn’t tell you about the product as they have chosen to use Hermes as a courier and I am yet to receive my parcel or any communication from either after hermes going to the wrong address regardless of information provided. Neither prezzybox nor hermes has replied to any of my communication so there are going to be people without gifts on the first Christmas my family has had together in 3 years”

Helpful Report

Posted 4 years ago

Hello Thank you for your feedback and sorry to hear this, We have issued a replacement order for you now on an express service. Many Thanks. Prezzybox.

Posted 4 years ago

“I ordered a gift as a christmas present, it arrived in perfect condition within 2 days. Very please with it and great price too.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Disappointed. No delivery to N Ireland, despite the fact we are part of the UK.”

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Posted 4 years ago

Hello Thank you for your feedback. We are very sorry, there are some admin issues that need resolving in order for our warehouse to dispatch over to Northern Ireland due to due Brexit regulations. This should be sorted soon so apologies for the inconvenience caused, Prezzybox.

Posted 4 years ago

“Ordering was easy,delivery ultra quick, quality of goods ordered exce!!ant”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Speedy service with good updates on the delivery status.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Thank you for your prompt service”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to use and kept well informed prior to delivery.”

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Posted 4 years ago

“Paid for next day delivery, didn't turn up - no one can tell me where my parcel is and I've now run out of time for christmas.”

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Posted 4 years ago

Hello Chris Thank you for your feedback. We can see that you have been in contact with us directly and we have refunded your delivery charge. Many Thanks. Prezzybox.

Posted 4 years ago

“Great service from the support team when I placed an order that had problems going through....it was a large order and they made sure I understood the process and were very helpful. Gifts were delivered quickly and really cheered up a very tired social care team who had gone through a very tough year. Thanks a lot for a great service.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“It's the first time I've been on this site, I was looking for novelty socks for Christmas presents and I wasnt disappointed. They have a good selection, all of which are of good quality. Delivery is quick also, I will probably use this site again and would certainly recommend.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely present arrived promptly. Couldn’t ask for more”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very good service x”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really good service. Reasonable pricing and quick delivery. Only thing was that the description wasn’t very clear for the hand made soap collection I brought.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews