Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please with the item although delivery was 2 days after expected delivery date.”

Helpful Report

Posted 7 years ago

“Order was easy to make. The product was delivered very quickly with the personalisation .”

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Posted 7 years ago

“My purchase was delivered quite quickly and safely.”

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Posted 7 years ago

“It was pretty and well presented.”

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Posted 7 years ago

“It was amazingly packaged and the gift was In great condition . It did come later than it said which wasn’t really a problem for me but it could be for others.”

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Posted 7 years ago

“Good service, except that the item arrived a day later than stated.”

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Posted 7 years ago

“I got everything I ordered”

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Posted 7 years ago

“The packaging of what was delivered was great, and I also liked that it included a magazine of other things to buy from the website.”

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Posted 7 years ago

“fast delivery and good quality of products”

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Posted 7 years ago

“The service was very fast. Unfortunately the product we ordered was not very good quality and quite disappointing as it is a gift for someone else.”

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Posted 7 years ago

“Easy ordering. Prompt delivery”

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Posted 7 years ago

“Nice range of products, and good purchase procedure. Delivery time was poor given the length of time before Christmas I ordered.”

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Posted 7 years ago

“Product was as advertised and suitable for the occasion. Delivery took a little longer than expected.”

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Posted 7 years ago

“They dealt with my order promptly and responded to a later enquiry very quickly”

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Posted 7 years ago

“Decent enough company who act politely and with good intention. I shopped at peak period which put pressure on delivery schedule. I will allow more leeway on delivery next time. Will probably shop again.”

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Posted 7 years ago

“quick despatch quick delivery”

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Posted 7 years ago

“Delivery of the robot salt and pepper set was on time. However the robots seem to be only able to take two or three steps before stopping so whilst they are a novelty and made us all laugh on Christmas Day they don't seem capable, on any surface, to 'take a journey' to the next plate.”

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Posted 7 years ago

“Although part of the gift I ordered was not in the package that arrived, the mistake was rectified immediately when I rang - a new, complete package was on my doormat in less than 24 hours. Excellent service.”

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Posted 7 years ago

“Fast delivery even at Christmas and good quality gifts for stocking fillers”

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Posted 7 years ago

“the gift was great, although a lot smaller than I was expecting. quick delivery”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,293 reviews