Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,307 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with service”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very good purchases for presents. X”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great customer service. Refunded unwanted product straight away and replaced another one within days. Very happy with the items I have. Highly recommended 👍👍👍”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Will shop here again... Great service and quick delivery!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic service. Great products.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“order arrived incredibly speedily. Thanks”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great design and good quality. This was such a quick and effortless purchase. It arrived so quickly and the postage price was reasonable. A great purchase, perfect for secret santa. Thank you!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“It’s the first time I’ve used Prezzybox so had an open mind. My order came very quickly for personalised gifts and I’m happy with the quality and I must say I’m quite fussy. Wether everything else is as good I don’t know. Will use them again and see”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“What a great selection of soaps,an excellent way of finding a favourite soap. Super quick delivery and very well packaged! Thank you very much x”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great quality item, will make a lovely Christmas gift.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy, efficient service and great quality products.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I’ve very happy with my purchases and the speedy delivery.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My parcel arrived yesterday .Very quick delivery .Well packaged .No plastic .Great quality products..Definitely buy from this co again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Brilliant service, amazing presents, arrived on time”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great products and fast effective service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Prezzy box has everything you could possibly want, from large gifts to stocking fillers and everything inbetween. Would recommend to everyone and have already started doing so.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Arrived the day after. Boxed and packing good quality. Christmas presents so cannot comment on quality of goods bought. Would recommend.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Accepted the order, took payment, then messaged to say they can’t deliver to NI because of Brexit. NI is in UK so I’m not sure why. Shame. Perfectly pleasant replies to messages and refund now received but still. Disappointing.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry we weren't able to fulfil your order on this occasion, this is something we're working hard to resolve and we apologise for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 4 years ago

“Very good communication and very quick delivery thanks”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing value and very quick delivery excellent service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,307 reviews