Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve very happy with my purchases and the speedy delivery.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My parcel arrived yesterday .Very quick delivery .Well packaged .No plastic .Great quality products..Definitely buy from this co again”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Brilliant service, amazing presents, arrived on time”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great products and fast effective service.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Prezzy box has everything you could possibly want, from large gifts to stocking fillers and everything inbetween. Would recommend to everyone and have already started doing so.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Arrived the day after. Boxed and packing good quality. Christmas presents so cannot comment on quality of goods bought. Would recommend.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Accepted the order, took payment, then messaged to say they can’t deliver to NI because of Brexit. NI is in UK so I’m not sure why. Shame. Perfectly pleasant replies to messages and refund now received but still. Disappointing.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry we weren't able to fulfil your order on this occasion, this is something we're working hard to resolve and we apologise for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 4 years ago

“Very good communication and very quick delivery thanks”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing value and very quick delivery excellent service”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Gift purchased doesn’t work, have bought for a secret Santa the box came broken and the product doesn’t even work”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Had no problems whatsoever ordering from Prezzybox. The order arrived very quickly and nicely packaged with no damages. Was very quick to arrive. Kept informed from start to finish and will differently use them again,”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Item as described and arrived quickly, and works well. Think the postage costs were a little on the high side.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic service and quick and hassle free delivery”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Came perfect”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordering was very straight forward & efficient. I received my goods quickly & was kept up to date with the delivery. I would thoroughly recommend Prezzybox.com”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Brilliant service. Couldn't recommend enough.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Successfully placed an order via Prezzybox website for friends in N.Ireland. Had order confirmed by Pressybox via email. In a subsequent email was told the order could not be delivered. Told by Pressybox that: "Some retailers are able to dispatch goods from mainland no problem but we have had some delays due to technical errors and just aren’t able too"(sic) Why wasn't this issue mentioned in the website general information provisions? The above-quoted response failed to provide any specific information to the buyer. For example, how long will the delay be? Which retailers are involved? Are there alternatives being considered by Pressybox, e.g. are there backup retailers supplying equivalent goods? There was no mention of the inability to deliver to N.Ireland on the website. There was an offer to send the order to me which is pointless since I am in Australia and would then have to send the order back to the UK. Someone needs to review the text on the website for relevance, timeliness and accuracy concerning the issue of delivery.”

Helpful Report

Posted 4 years ago

Hello Andrew Thank you for your feedback. We are sorry, there are all sorts of admin issues which need resolving but we can assure that we do mention this in the delivery section on our website and the matter should be sorted soon. Many Thanks Prezzybox.

Posted 4 years ago

“Easy ordering process and checkout, lots of quirky gifts available/”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I discovered this shop at a service station and found the vegan chocolate bomb. On my receipt I got free shipping if I ordered on line, so I took a look. This site is perfect for those hard to get quirky gift. Will definitely be using this site again”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick delivery and good Quality products”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews