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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sheila Barker
Verified Buyer
“Thank you for my order of chocolates they were presents an my friends thought they looked good but also were nice to eat..”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Teresa Armsby
Verified Buyer
“The order process was easy and straight forward. I was kept up to date on the progress of my order. The only criticism I have is that the text printed on my item was neither centred or straight.”
Helpful Report
Posted 5 years ago
Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!
Posted 5 years ago
S Garcia
Verified Buyer
“The ordering process was straightforward, delivery prompt and my friend loves her personalised gift. Thank you Prezzybox.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future . Prezzybox.
Posted 5 years ago
Rebecca Forster
Verified Buyer
“Good quality. Arrived earlier than expected.”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Bethany Heald
Verified Buyer
“Amazing, fun and unique gifts perfect for anyone!”
Helpful Report
Posted 5 years ago
Thank you for the great feedback - we hope to see you again soon!
Posted 5 years ago
Lizzy Stanyer
Verified Buyer
“Excellent gifts that are unique, one of a kind. There are many ideas that are possible to give to anyone in your friends and family”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Anonymous
Verified Buyer
“The gift I ordered arrived quite quickly . Yet to use it so cannot comment on how well it works yet.”
Helpful Report
Posted 5 years ago
Thank you for the great feedback - we hope to see you again soon!
Posted 5 years ago
Andrea Ibinson
Verified Buyer
“Vase was lovely but not seen in as it was a present .”
Helpful Report
Posted 5 years ago
Thank you for the great feedback - we hope to see you again soon!
Posted 5 years ago
Anonymous
Verified Buyer
“Cute quirky options”
Helpful Report
Posted 5 years ago
Thank you for the great feedback - we hope to see you again soon!
Posted 5 years ago
Karl Keith
Verified Buyer
“Simple to shop, easy to use and a doddle to order. The best way to buy something that bit different.”
Helpful Report
Posted 5 years ago
Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We hope you'll choose to shop with Prezzybox in the future. Thanks again, Prezzybox.
Posted 5 years ago
Katie Dooley
Verified Buyer
“Really liked the baby gifts they had on offer!”
Helpful Report
Posted 5 years ago
Thank you for the great feedback - we hope to see you again soon!
Posted 5 years ago
Julian Richards
Verified Buyer
“The wife's enjoying her Hot Choc prezzie and the Drink Toppers too! A little gift, a little treat... to help us through :-) Thanks Prezzy Box.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Megan Gaunt
Verified Buyer
“Website easy to use and pleasing layout! Easy to order and kept up to date with delivery.”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Debbie Olutunfese
Verified Buyer
“Thank you! my sister loved it ❤️”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Russell French
Verified Buyer
“Not received it yet but so far service and updates have been fantastic”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Julie Williams
Verified Buyer
“easy to order from and good communication”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Talana Hodgson-Baines
Verified Buyer
“Quality for money and timely delivery even during uncertain times! An item did go out of stock and had to be refunded after I had ordered it, but it didn't cause too much trouble”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Deepa Sharda
Verified Buyer
“It was quick and easy to place an order. Easy to use website. Only issue was that I placed an order where I customised a mug but i couldn't preview the finished product. Or, if there is a preview option, it wasn't made clear or obvious. Therefore, I took a slight risk by placing the order as it was a gift and I couldn't see how it looked. If I would have known, I actually would have altered my message on the mug.”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - See you again soon!
Posted 5 years ago
Felicity Carlysle
Verified Buyer
“Simple to order, plenty of options”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - We hope to see you again soon!
Posted 5 years ago
Amanda Dalton
Verified Buyer
“Arrived on time and in discreet packaging (great for gifts during lockdown).”
Helpful Report
Posted 5 years ago
Thank you so much for the great feedback - We hope to see you again soon!
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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