Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is so easy to order through Prezzybox and this is not the first time I have used you! My recipients are always pleased with their gifts and sometimes they are delivered direct to them or direct to myself. I have never encountered any problems with yourselves and I would have no hesitation in recommending you to friends and family! Deliveries arrive on time but in a lot of cases earlier then anticipated! Keep up the good work Prezzybox!!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great ideas delivered quickly”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Item came very quickly. Good service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great service and fast delivery!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“The way the parcel was delivered by Hermes was shocking. Please contact me to discuss as I feel very let down by the service I receieved. Thanks”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us a review. We are so sorry you have had an issue with your delivery. Can you please drop us an email at csteam@prezzybox.com so we can help you further?

Posted 4 years ago

“Hi I received a ballble and wasn’t happy with it it had only half of my grandaughters face on it very disappointing”

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Posted 4 years ago

Hi, Thank you for your review. I am so sorry that you are not happy with your item. I can see you have 2 orders with us. Can you please drop us an email on csteam@prezzybox.com. Please let us know your order number and an image of your item and we will look into this for you.

Posted 4 years ago

“Lovely gifts with a difference. 10/10 This is now on my favourites list.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Website is easy to use and purchase process straightforward.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“We love these cushion s great product easy to order speedy delivery”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great items, great service and super fast delivery! Definitely ordering again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy website to navigate around, loads of choice at great price’s. As well as excellent delivery service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Poor , refunded my purchase after them realising the North of Ireland no longer exists”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again.

Posted 4 years ago

“Just what I wanted at a reasonable price. Placed a second order. Arrived quickly and in excellent condition. Thank you 😊”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very quick and well informed response. Very pleased with the service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“It was good and quick”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Always terrific ideas on Prezztbox. Easy ordering, really quick delivery and goods brilliant.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Cannot fault Prezzybox, ordered on the Friday evening and package arrived on the Sunday, very quick delivery.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The Prezzybox website is easy to navigate and the ordering process is straightforward. I was kept informed all along about the delivery times and the parcel arrived, well packaged, a day earlier than expected, but again I was informed of this. Couldn’t fault anything and certainly would use the company again and will be recommending!!”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Amazing easy to use website no hassle and love all of your products !”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews