Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,307 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of gifts and excellent courier service”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Very easy to order. Would have liked a conformation email. Good experience”

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Posted 5 years ago

Hello, Thanks for your review. We're sorry to hear you haven't been able to locate your confirmation email, occasionally these can sneak into junk folders so we do recommend checking there. If you have any issues, please contact us and we can resend it for you. We hope to see you again soon! Thanks, Prezzybox.

Posted 5 years ago

“Great gifts and cane so quickly!”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Excellent choice of products, brilliant service and very quick delivery, especially considering my order was personalised as well. Thank you.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Disappointed as I placed my order and received confirmation email to then receive an email the following day saying unable to ship due to brexit.”

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Posted 5 years ago

Hello Jill, Thanks for your review. We're sorry we weren't able to fulfil your order on this occasion. This is something we're working hard to resolve and we apologise for any inconvenience caused on this occasion. Thanks, Prezzybox.

Posted 5 years ago

“Bought as a gift for a friend :)”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Ideas that stretch your imagination, fantastic gift opportunities that I’ve not thought of before, wonderful present for my family. Thank you prezzybox.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Arrived on time and just as the doctor ordered - personalised!!”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“This is my fave site to buy unique, great presents. I've never been disappointed with an order”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Good quick service, thank you”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Order arrived without delay . Great product”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Super fast delivery, birthday present for my brother in law, he loved it! :)”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Excellent choice, good quality, easy ordering, speedy delivery, gorgeous gift, very happy recipient”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“I have ordered a few times from Prezzybox and can honestly say I have been delighted with the products. There’s a lot of really good ideas and quirky things that can just make someone’s day when they receive them. Qui delivery and packaged really well.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Great website, easy to negotiate, simple payment process and swift delivery, so excellent all round.”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Very happy easy to order and arrived promptly the cutlery set for my granddaughter looks really lovely extremely pleased thank you”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Prezzybox.com - sent a Prezzy in a box! Sorted! Very happy!”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“I can always rely on Prezzybox to provide me with unique gift ideas for all ages, shapes and sizes! Thank you!”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“Good website really enjoyed looking”

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Posted 5 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 5 years ago

“I was so disappointed that the note was not included, this was a birthday gift and my friend had no idea who to thank!! Poor service over something small but important”

Helpful Report

Posted 5 years ago

Hello, Thanks for your review. We're sorry to hear that you weren't completely happy with your order. Unfortunately we cannot see that a gift message was entered for the order, therefore one wasn't included. The gift message can be added in the cart, just scroll to the bottom and select 'Add a message'. We're sorry for any inconvenience and hope this helps!

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,307 reviews