Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

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Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

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Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems, ordered & delivered as promised. Website was slow but that was probably my broadband speed rather than the website itself. Thank you.”

Helpful Report

Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Good”

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Posted 5 years ago

“Very good service, thought it would have been a little bigger but nonetheless it’s a fab product thanks”

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Posted 5 years ago

“That office staff are extremely helpful as there were some issues with my order. For this reason I would recommend to friends and family”

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Posted 5 years ago

“Lovely products and easy checkout”

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Posted 5 years ago

Hi Karlie, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Good money for what you get shame it wasnt next day delivery even though I ordered before the time needed to get next day but that's down to the couriers”

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Posted 5 years ago

Hi Joshua, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Very user-friendly and had great products.”

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Posted 5 years ago

Hi Vanessa, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Good website with lots of ideas and inspiration! Quick delivery and fast customer service for one product which needed replacing. All came well in time for Christmas.”

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Posted 5 years ago

Hi Suzanne, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Easy to use website. Fast delivery . No complaints.”

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Posted 5 years ago

Hi Amy, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Delivered on time, product packed good”

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Posted 5 years ago

Hi Heather, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Nice and easy to look and order from the website. I haven’t received my order yet but I’ve had notifications it’s on it’s way.”

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Posted 5 years ago

Hi Natalie, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“It was easy to place the order and pay with paypal. Still waiting for dispatch news”

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Posted 5 years ago

Hi Sharon, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Easy to use website, excellent delivery period of 1-2 days standard on any order. Will shop here again!”

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Posted 5 years ago

Hi Makayla, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Lit lit double lit”

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Posted 5 years ago

Hi Edward, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Item was delivered promptly and arrived in very good condition. I would use Prezzybox again and definitely recommend them.”

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Posted 5 years ago

Hi Mathilde, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Good so far just waiting on delivery”

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Posted 5 years ago

Hi there, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Very easy but not clear that the two things I ordered wouldn’t arrive at the same time! And one won’t arrive on time but doesn’t specify when it actually will arrive!”

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Posted 5 years ago

Hi Sharika, Thanks for taking the time to leave such a positive review, it means the world to us. Merry Christmas to you and yours.

Posted 5 years ago

“Easy to use, delivered really quick.”

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Posted 5 years ago

“Can’t fault customer service. Parcel did not arrive as specified. Apparently “lost in transit” with Hermes. Customer service telephoned me with this update after receiving my email to say it hadn’t been delivered. Hermes are a shocking company and I can’t understand why companies actually use them. They wait outside people’s houses then put a card through the door without even knocking on the door. Possibly because they get commission on deliveries, so the more deliveries the more commission, or parcels “get lost in transit”. However, prezzybox have sent me a further item, no hassle and are sending it via a different company. I ordered my item on Monday and it was out for delivery on Tuesday. Very efficient, shame about the delivery company choice. Would have been five stars but for the delivery company”

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Posted 5 years ago

Prezzybox is rated 4.5 based on 58,292 reviews