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Prezzybox Reviews

4.5 Rating 58,292 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Danielle Breen
Verified Buyer
“Very happy with product and quick delivery”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Austin Forster
Verified Buyer
“Good although they should advertise the £10 off if signing up to news letter more.”
Helpful Report
Posted 5 years ago
Thank you for your feedback! We hope to see you again in the future.
Posted 5 years ago
Ciara Hodgkiss
Verified Buyer
“Was a lovely personalised gift for Valentine’s Day and came in time ‘”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Jean Moreland
Verified Buyer
“Lovely christening gift. The teddy bear child's cutlery set was neatly engraved, presented in an attractive velvet-lined box and arrived swiftly. Made of stainless steel, I hope it will be durable, but a label on the box states it is 'not dishwasher safe', so this could be an issue for some.”
Helpful Report
Posted 5 years ago
Thank you for taking the time to give us your feedback. We hope to see you again in the future.
Posted 5 years ago
Sheril Cook
Verified Buyer
“Very pleased”
Helpful Report
Posted 5 years ago
We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.
Posted 5 years ago
Kat Ponting
Verified Buyer
“Great item but over prices, it want even nicely packaged”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to give us your feedback. We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Susan Long
Verified Buyer
“Excellent product, swiftly despatched, much appreciated.”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Jabir Jan
Verified Buyer
“Good quick and simple”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Caitlin Grainger-Spivey
Verified Buyer
“It was a very easy product to buy but is taking a while to arrive”
Helpful Report
Posted 5 years ago
Jennifer Brooks
Verified Buyer
“Was very easy to use and looks like a trusted site, however I didn’t realise how long the wait time for delivery would be!”
Helpful Report
Posted 5 years ago
Matt Smith
Verified Buyer
“Would be 5 stars but the use of Hermes drops a star. The ideas are great.”
Helpful Report
Posted 5 years ago
Hi Matt! Thank you for the feedback. We hope we'll see you again soon!
Posted 5 years ago
Nathan Williams
Verified Buyer
“Could not change delivery date be upset”
Helpful Report
Posted 5 years ago
Hello Nathan, Thank you very much for your feedback. Unfortunately we’ve had no contact from you to change the delivery date, so we haven't been able to advise. Please contact our team on: csteam@prezzybox.com and we can help. Speak soon!
Posted 5 years ago
Hana Smart
Verified Buyer
“Very good quality. Arrived in 2 working days. Make sure your picture is good quality and put the brightness up so the face is more exposed.”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to give your feedback, Hana!
Posted 5 years ago
Kathryn Beechey
Verified Buyer
“What I ordered came so quickly, great service”
Helpful Report
Posted 5 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 5 years ago
Katie Holloway
Verified Buyer
“Decent, delivery options could be clearer”
Helpful Report
Posted 5 years ago
Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox
Posted 5 years ago
Jennifer Lockley
Verified Buyer
“The cup cakes smell delicious and my friend was thrilled with her gift, however I was disappointed that they did not look so pristine as on line and feel that a layer of bubble wrap which would hold them firm in the box and keep them from loosing there definition in transit.”
Helpful Report
Posted 5 years ago
Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox
Posted 5 years ago
Anonymous
Verified Buyer
“Good range of gifts”
Helpful Report
Posted 5 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 5 years ago
Keely French
Verified Buyer
“Found it difficult getting the photo to open. However, once that was sorted the rest was simple and easy!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very unique stuff and fast delivery. Excellent.”
Helpful Report
Posted 5 years ago
Sarah West
Verified Buyer
“Great selection of unusual gifts”
Helpful Report
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,292 reviews
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