Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product. Quick delivery using the express.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I have bought a few presents from Prezzybox and everything is good value for money and good quality.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“First class product highly recommended”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very good, quick delivery and excellent customer service when I had a query”

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Posted 4 years ago

Hello We're so glad that we were able to sort the issue with your order and that you were happy with how we dealt with it. We hope to see you back shopping with us very soon. Have a great day, Prezzybox

Posted 4 years ago

“I had never before heard of Prezzybox and wasn’t sure what to expect. The prompt delivery is amazing.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“It was easy and convenient. I liked the variety of products and prices too. Shopping online was quick and website is user friendly. Happy customer x Thanks and will be recommending you x”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really easy and quick purchase, no problems at all”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“This is the first time I have used Prezzybox so was rather concerned but there was no need I have just heard from my sister that the flowers are beautiful and delicate and she is thrilled. Thank you and I will definitely use you again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Delivery very quick, much earlier than predicted delivery date at time of order which was great. Packaging excellent as they were a fragile item, none of the hot chocolate eggs broken. And price was excellent, half the price of competitors as on a special offer. Cannot fault them.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic for ease of placing a order!Step by step ordering so easy a child could do it! Will use again Quick and very fast Thank you Prezzybox!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fast delivery and good quality 👌”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I ordered this as an alternative to a birthday card & small gift for a colleague. It didn't disappoint! I ordered it on Thursday and it was delivered the next day! Highly unusually in the post-covid environment. Will be my 'go-to' site for gifts from now on. I am already eyeing up a couple of future purchases :-) *would have scored 5/5 if VAT had been included in the original purchase price. But this didn't deter me from ordering.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick and easy to use web site. Flower arranged for a funeral so haven't seen them yet”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Brilliant, came nice and quickly.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Prezzybox was a very convenient service to use with lots of things to choose from my friend was very happy with her gift”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great products! Met the expectations.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“All was ideal, will make gr8 prezzy, thank you.”

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Posted 4 years ago

“So I’m meeting my friends tomorrow and I’m sadly not able to give them all of their presents. Prezzy box have let me down, only delivered two out of the 5 items I had ordered. Cost of living is expensive as it is, I’ve now hard to pay out more money, but other gifts (from other companies who don’t let me down) and more cards. The only reason I knew they wouldn’t be delivering is because I chased ! They didn’t even give me the heads up to let me know they’d let me down! I highly doubt I’d use them again, sorry.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're very sorry to hear that you had an issue with your order, we appreciate all of your feedback and will ensure it is passed on to the relevant teams. Thanks, Prezzybox.

Posted 4 years ago

“A perfect gift for a friend, literal minutes of joy and fun. Only wish there wasnt a need for 9v batteries, bit of a pain to get a hold of.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews