Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and good quality 👌”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I ordered this as an alternative to a birthday card & small gift for a colleague. It didn't disappoint! I ordered it on Thursday and it was delivered the next day! Highly unusually in the post-covid environment. Will be my 'go-to' site for gifts from now on. I am already eyeing up a couple of future purchases :-) *would have scored 5/5 if VAT had been included in the original purchase price. But this didn't deter me from ordering.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Quick and easy to use web site. Flower arranged for a funeral so haven't seen them yet”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Brilliant, came nice and quickly.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Prezzybox was a very convenient service to use with lots of things to choose from my friend was very happy with her gift”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great products! Met the expectations.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“All was ideal, will make gr8 prezzy, thank you.”

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Posted 3 years ago

“So I’m meeting my friends tomorrow and I’m sadly not able to give them all of their presents. Prezzy box have let me down, only delivered two out of the 5 items I had ordered. Cost of living is expensive as it is, I’ve now hard to pay out more money, but other gifts (from other companies who don’t let me down) and more cards. The only reason I knew they wouldn’t be delivering is because I chased ! They didn’t even give me the heads up to let me know they’d let me down! I highly doubt I’d use them again, sorry.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your review. We're very sorry to hear that you had an issue with your order, we appreciate all of your feedback and will ensure it is passed on to the relevant teams. Thanks, Prezzybox.

Posted 3 years ago

“A perfect gift for a friend, literal minutes of joy and fun. Only wish there wasnt a need for 9v batteries, bit of a pain to get a hold of.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Have brought from you before always very pleased”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great easy website friendly user”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“My Fiancé LOVES his Retro Sweet box that I gave for his birthday 🥳 so much so, I’ve just received two more for my step daughter and son’ birthdays and shall be ordering two more soon for friends and family birthdays. Excellent prezzies for a family of sweet tooth’s! 🤣Thank You so much. Di.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Arrived in good condition and was as expected”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Site easy to use. Order went through smoothly. My parcel is due in the next few days. I am hopeful it will be soon.”

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Posted 3 years ago

“The items I ordered were great but there was no card inside box to say who it was from !!!! The recipient was a good friend in hospital who I wanted to surprise with these gifts so am very disappointed that they didn’t know who the sender was especially as I’d quoted a get well message to be included.”

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Posted 3 years ago

“Love it! Plenty of gifts to choose from. Highly recommended!”

Prezzybox 5 star review on 7th April 2022

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I loved my new umbrella cart wait for the weekend to use it”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Beautiful reef for my Nan, great price and easy order and delivery process”

Prezzybox 5 star review on 6th April 2022

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Very happy with the range of gifts and the excellent prompt service”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service great product our daughter will love them”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews