Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It arrived very promptly and well packaged. As this is a Christmas gift I haven’t undone the box to see what the quality of the product is. I hope I won’t de disappointed on Christmas morning.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great website. Easy ordering and very quick delivery. Would use again and definitely recommend to family and friends. Thank you.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very poor, brought me through the whole ordering experience and once it was completed they finally let me know they couldn’t deliver to NI. Should’ve just said at the start. Now I have to wait for a refund :(”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.

Posted 4 years ago

“I was quite happy with the response to my query when my parcel was damaged on delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Prezzybox is a brilliant source of 'Christmas stocking’ presents which has been a blessing for me for the last couple of years. Very easy to scan and order and delivery is extremely fast and efficient.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Quick delivery and quality products”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very easy ordering process and speedy delivery. Items are described well , so when you order you know exactly what you are getting . Recommend *****”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing product turned out better then I hoped for”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Was very pleased with the extremely quick delivery of my item. Ordered one day, arrived the next———-excellent”

Helpful Report

Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Small but mighty, I love it!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Exactly what I wanted”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Fast and efficient service, great customer care.”

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Posted 4 years ago

“Bought book The Very Hungover Caterpillar for secret Santa. Was impressed with speed of delivery. Good company to do business with.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent product at the right price, quick delivery, will visit the PREZZYBOXagain.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Brilliant ! Great product, good price, quick delivery. Well done !!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Thank you so very much ! It is quite beautiful and very delicate. It will be very loved for many, many years to come”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I l was very impressed with the prompt service and secure packing arrived safely”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Lovely products,fast delivery”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really helping me when I travel”

Helpful Report

Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews