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Prezzybox Reviews

4.5 Rating 58,307 Reviews
88 %
of reviewers recommend Prezzybox
4.5
Based on 58,307 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Prezzybox 1 star review on 5th December 2025
Scarlett Thompson
Prezzybox 1 star review on 21st September 2025
Barbara Family
Prezzybox 1 star review on 24th August 2025
Gail Resnick
Prezzybox 1 star review on 26th July 2025
Stsev
Prezzybox 1 star review on 28th June 2025
Ewfb
Prezzybox 1 star review on 26th June 2025
Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.
Prezzybox 1 star review on 27th May 2025
Harrylucy977 At Gmail. Com
154
Anonymous
Anonymous  // 01/01/2019
Good experience.
Helpful Report
Posted 4 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 4 years ago
Easy to order, great communication, quick delivery. I will be a returning customer
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Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
Very quick delivery beautiful items, unfortunately, one was damaged, can't be helped though. I will definitely order again ☺
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Posted 4 years ago
Thanks for the great review! We hope to see you again soon.
Posted 4 years ago
Received order really quickly. Really good service
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Posted 4 years ago
Thanks for the great 5* review! We hope to see you again soon.
Posted 4 years ago
Haven't received the items yet but so far so good.
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Posted 4 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 4 years ago
Oder process very simple. Products arrived quickly, well packaged and all exactly as described. Very pleased with the service and will definitely use prezzybox again
Helpful Report
Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
I have bought nearly all of my Christmas presents from this company and can't rate them highly enough. Brilliant service and lovely gifts. Wouldn't go anywhere else. Thank you all at Prezzybox
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Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
Spot on for item, delivery and service.
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Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
I placed an order for two items and I received them earlier than planned which really helped. Both items were exactly as described and were very well packaged. They were of excellent quality and very well priced. Perfect gifts
Helpful Report
Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
I am so happy with the stocking gifts I purchased for my family. They are original, well-priced and the speed of delivery really surprised me. One very satisfied customer!!
Helpful Report
Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
The photos came out even better than I expected.
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Posted 4 years ago
We're very happy you're happy! We hope to see you again soon - Thank you for the feedback
Posted 4 years ago
It arrived very promptly and well packaged. As this is a Christmas gift I haven’t undone the box to see what the quality of the product is. I hope I won’t de disappointed on Christmas morning.
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Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
Great website. Easy ordering and very quick delivery. Would use again and definitely recommend to family and friends. Thank you.
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Posted 4 years ago
Thanks for the great 5* review! We hope to see you again soon.
Posted 4 years ago
Very poor, brought me through the whole ordering experience and once it was completed they finally let me know they couldn’t deliver to NI. Should’ve just said at the start. Now I have to wait for a refund :(
Helpful Report
Posted 4 years ago
Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.
Posted 4 years ago
I was quite happy with the response to my query when my parcel was damaged on delivery
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Posted 4 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 4 years ago
Prezzybox is a brilliant source of 'Christmas stocking’ presents which has been a blessing for me for the last couple of years. Very easy to scan and order and delivery is extremely fast and efficient.
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Posted 4 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 4 years ago
Quick delivery and quality products
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Posted 4 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 4 years ago
Very easy ordering process and speedy delivery. Items are described well , so when you order you know exactly what you are getting . Recommend *****
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Posted 4 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 4 years ago
Amazing product turned out better then I hoped for
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Posted 4 years ago
Thanks for the great 5* review! We hope to see you again soon.
Posted 4 years ago
Was very pleased with the extremely quick delivery of my item. Ordered one day, arrived the next———-excellent
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Posted 4 years ago
Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox
Posted 4 years ago
Prezzybox is rated 4.5 based on 58,307 reviews