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Price & Buckland Reviews

3.0 Rating 73 Reviews

51 %

of reviewers recommend Price & Buckland

Company Reviews

3.0

Based on 73 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Price & Buckland:

As leading school uniform suppliers based in Nottingham, we have a rich tradition and a wealth of experience in bringing exceptional range and service to meet our customers’ needs.

In addition to supplying bespoke school uniform to over 2,000 primary and secondary schools, we have supplied uniform solutions to the likes of Virgin and British Airways, as well as retailers such as Boots and British Home Stores.

Our overriding principle is a simple one. We want to provide high quality, affordable uniforms, in a socially responsible way, whilst supporting you through exceptional customer service.

Visit Website

Phone:

0115 964 0827

Email:

sales@price-buckland.co.uk

Location:

Benneworth Close, Hucknall
Nottingham
NG15 6EL

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Blown away by the lengths Diane went to when I needed the goods ASAP. She went through each item to check stock and then made sure I could get them next day at no extra charge. Can’t thank customer services enough.”

Posted 5 years ago

“What fantastic customer service. Friendly and very helpful when I needed help with buying the right size uniform. Couldn't do enough for me”

Posted 5 years ago

“Great quality clothes. Prompt and easy service.”

Posted 6 years ago

“Very quick reliable service”

Posted 6 years ago

“The customer service from start to finish has been excellent on all of ours orders so far!!”

Posted 6 years ago

“Very helpful on the marketing side. I worked with the Marketing manager Sarah Copson who I fount extremley good at her job. Would love to work together again”

Posted 6 years ago

“Ordered my uniform late, helpful customer service and received before school started. Thank you :)”

Posted 6 years ago

“Excellent service”

Posted 6 years ago

“Excellent quality. Tracked record of your parcel. Next day delivery. Customer service always excellent. Any queries customer service very prompt in replying.”

Posted 6 years ago

“Good prices. Good quality of uniform. Very helpful staff. They would have got 5 but the website can be a bit clunky.”

Posted 2 years ago

Hi Clifford, thank you for your positive feedback. Kind regards The Price and Buckland Team

Posted 1 year ago

“I was surprised with the delivery. It was right on time less than a week.”

Posted 2 years ago

“I ordered school uniform items easily online. The clothing is very good quality and the information given online, for ordering the correct size, is excellent. The delivery was also quicker than expected. The downside is the cost of postage, and apparently no physical shops to visit.”

Posted 2 years ago

“I ordered school uniform items easily online. The clothing is very good quality and the information given online, for ordering the correct size, is excellent. The delivery was also quicker than expected. The downside is the cost of postage, and apparently no physical shops to visit.”

Posted 2 years ago

“First time ordering from here and the service has been great including returns and refunds. I however wish there was a physical store one could go into to avoid refunds here and there. That said, the uniforms look great except the P.E top which looks cheaply.made. Would have to wait to see how the jumpers and cardigans fare after a few washes but in all, good service throughout.”

Posted 2 years ago

Hi, We are delighted to hear that your first time ordering with us was a success. We understand your point about not having a physical store, however we have streamlined our returns process to make it even easier to return an item using our online system. It's disappointing to hear about the quality of the P.E top- we will take on board your comments and look into this. Thank you for taking the time to leave us feedback, it's much appreciated. Kind Regards, P&B

Posted 2 years ago

“Great quality clothes and quick delivery!! Although I’m not overly happy as I payed nearly £4 delivery to get my parcel then I had to pay another £4 to send it back as the blazor I got was slightly too big for my daughter. Then I also payed another £3.95 delivery for the 2nd blazor i ordered!!! I just hope the next one fits. I think the price you pay, there should be a free return service!!!”

Posted 2 years ago

Hi, Thank you for the positive feedback, we really appreciate it. Kind Regards, P&B

Posted 2 years ago

“I tried to click very good but it would not accept.”

Posted 6 years ago

“Great, prompt service.”

Posted 6 years ago

“Second time of ordering. Speedy delivery. Very impressed. However, I do not agree with having to pay charges to return items due to wrong sizing or incorrect items sent (not my error) There should be a process to return and request replacement at the same time, this works out quite costly. Shame there weren't stores who hold stock of uniform local to schools that use this supplier. Recently sent back an item.. I shall wait to see how efficiently a returns process takes.”

Posted 2 years ago

“Awful company with unhelpful staff and poor quality products. They are the only company which sells the school uniform I require with the school logo. I ordered my uniform items in mid-July and still no uniform. The customer services have told me I should receive it this week, even though school starts in 2 days! I have kept my daughter's old uniform t-shirt just in case this was going to happen as I'm one of many parents in the same situation. Customer Services told me they are busy, and I understand that, but it's nothing new to them. July and August will always be their busiest time as a school uniform provider, so they should have a better plan. I've had to use this provider for the last three years and the quality still doesn't improve. The polo t-shirt goes very baggy. The cardigans buttons are very loose, so I sew an extra layer of cotton onto each one. The cardigans from experience also go very bobbly.”

Posted 2 years ago

“I have ordered my daughters new school uniform beginning of july, the order is still being delivered in parts. And is going to be until end of september. If I did not chase this up they had no decency to ring me or email.”

Posted 4 years ago

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Price & Buckland is rated 3.0 based on 73 reviews