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Printer Basics Reviews

4.7 Rating 2,516 Reviews
95 %
of reviewers recommend Printer Basics
4.7
Based on 2,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Good service and very good prices. Thank you. J Parish.
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Posted 6 years ago
It would be more helpful if you showed a delivery date when ordering, its not clear when it will arrive and puts me off ordering, as I need to know how long my old ink needs to last
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Posted 6 years ago
Dear Miss Doughty Thank you for your review. We do advise a 2-7 day delivery window, though find most people receive their order in 3-4 days. It is a little difficult to be more accurate on an exact date as the delivery is made by Royal Mail and their processing times can vary from one are to the next. Please accept my apologies for the inconvenience caused to you on this occasion. Should you require any further assistance, please feel free to contact me. Kind Regards Marianne
Posted 6 years ago
Good price and quality, at a fair price. I would certainly recommend printer basics.
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Posted 6 years ago
Amazing,Excellent!!!! The print cartridges worked perfectly 1st time and a great price. Just one question,do Printer Basics want empty cartridges for re-use. Thanks again,great service and product.
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Posted 6 years ago
Prices are good, delivery is good, customer service is good. But half the own-brand compatible cartridges for a Canon PIXMA printer did not function correctly and needed to be returned. Probably better to buy original, for which the price difference is not so attractive.
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Posted 6 years ago
Dear Chris, Thank you for your review. I am very sorry that you have experienced issues with our cartridges. I can see they we have since sent a replacement, I really hope this was ok for you. If you do require any further information please do not hesitate to contact us. Please accept our sincere apologies for the inconvenience caused. Kindest Regards, Printer Basics
Posted 6 years ago
Fast and safe delivery of the items I ordered - excellent !
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Posted 6 years ago
Great prices Very pleased with quality of the ink cartridges for my printethe Will certainly buy their products again
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Posted 6 years ago
Can you explain why ,with two new ink cartridges installed,my printer still says low on ink?
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Posted 6 years ago
Dear Mr Parks, PB190217-LV126445 I was sorry to read of the problems with the cartridges supplied. I will get a member of the Customer Service team to contact you, to resolve this issue. If you need anything further, please do not hesitate to contact me. Kind regards, Simon
Posted 6 years ago
Easy to deal with and ink arrived quickly. Very Happy with the service.
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Posted 6 years ago
Excellent service and the quality of the product supplied superb.
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Posted 6 years ago
Very good quality ink, and inkjet paper delivered quickly, and at great prices.
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Posted 6 years ago
always excellent quality and value for money and prompt delivery
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Posted 6 years ago
This is the 2nd time I have purchased Picture Expert Ink because I know it works well and was the best value compared to the alternatives.
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Posted 6 years ago
Very good service - first cartridge received was faulty and when I informed printer basics they sent out a replacement straight away. The replacement cartridge worked perfectly,I am very satisfied with the level of service I received. Thank-you
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Posted 6 years ago
Good cartridges and reasonable prices
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Posted 6 years ago
the substitute printer ink was rejected by the printer i thought it was not compatible however after speaking to printer basics they told me how load it so the printer accepted it and also how to get more ink out of the cartridge, a great service, many thanks
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Posted 6 years ago
Dear Terry, Thank you for your feedback. I was very sorry to read of the problems with the cartridges supplied. If you would like to contact our Customer Service Team on Tel: 0208 1740099 we will be happy to assist further with this. Kind regards, Simon
Posted 6 years ago
Having had a few generic toner cartridges at a really excellent price from Printer Basics I recently purchased a "look alike" replacement drum for my printer. I then had a problem installing it so I emailed their support team. They were very helpful and resolved all quickly and to my complete satisfaction. I now feel I have got a very good bargain yet again. Thanks to all!
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Posted 6 years ago
Good prices, speedy delivery & if there's ever a problem, Printer Basics always gets things sorted very quickly.
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Posted 6 years ago
QUALITY PRODUCT AND FAST DELIVERY AS ALWAYS WOULD HIGHLY RECOMMEND
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Posted 6 years ago
Good quality, great delivery, wouldn't go anywhere else.
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Posted 6 years ago
Printer Basics is rated 4.7 based on 2,516 reviews