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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Carol Rowe
Verified Buyer
“Good quick service”
Helpful Report
Posted 1 year ago
Gordon Wheale
Verified Buyer
“Fast delivery of excellent product”
Helpful Report
Posted 1 year ago
Cassandra Wyeth
Verified Buyer
“I ordered Inc I never received Inc I paid for Inc. I contacted printer direct numerous times about this still did not get in and had to contact my bank for a refund.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick postage”
Helpful Report
Posted 1 year ago
Ellis Davies
Verified Buyer
“All fine, quickly delivered”
Helpful Report
Posted 1 year ago
Dr S P Clayton
Verified Buyer
“Ordered replacement cartridges for. PIXMA MG6650. Seemed a good price and they were deleted rapidly. However, they were the wrong type. Contacted Printer Ink Direct about a return and I have heard nothing back.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great company to deal with. Fast shipping, updates on the order and fast delivery. 5 star service”
Helpful Report
Posted 1 year ago
Rooney Beverley
Verified Buyer
“Excellent product for little money. Fast despatched.”
Helpful Report
Posted 1 year ago
Philip Neil
Verified Buyer
“Great product. Fast delivery”
Helpful Report
Posted 1 year ago
Kathleen Nawaz
Verified Buyer
“Thank you was pleased with speed of delivery and the ink was satisfactory”
Helpful Report
Posted 1 year ago
Pavao Zunic
Verified Buyer
“Hi. I ordered ink for my printer on 8/12/2024. On the same day you have charged my Visa credit card. I was waiting for an ink which was not arriving. I had to place an order to buy an ink somewhere else, because your delivery did not come. I sent you an email on 26/12/24 asking for my order but did not receive any reply. So I sent you another email on 6/1/2025 and twice I sent you the same email via chart on your web page, but did not receiv any reply. I sent you another email "Formal complaint" on 7/1/25 then receiving info that my email order wemt to spam. It is strange that you have first taken money (£36.98 on 8/12/2024) then my email order went to spam. I was then informed that my order got lost in the post office on 10/12/24. So if you had that info, why I did not get replacement? Sorry, this was bad experience. Thanks. Kind regards Pavao Zunic”
Helpful Report
Posted 1 year ago
Anthony Collins
Verified Buyer
“My initial purchase was delivered speedily and the first compatible ink is working perfectly, so very pleased. Will certainly be ordering again on the strength of this purchase.”
Helpful Report
Posted 1 year ago
Sammie Davey
Verified Buyer
“Didn't get what I ordered I emailed this company and they never got back to me so I opened a dispute with the credit card provider, as not as described do not order from these people”
Helpful Report
Posted 1 year ago
Harmit Singh
Verified Buyer
“I’m send back but i’m not refund my money”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ink is fine to use. Price excellent. 3 day delivery is acceptable. Delivery charges are never good to see. Overall, a very good purchase and I shall return.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Arrived quickly, reasonable price, works well.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service, quick delivery and working fine in my printer. Well done!”
Helpful Report
Posted 1 year ago
Nick Morgan
Verified Buyer
“Very pleased with the product, thank you.”
Helpful Report
Posted 1 year ago
C A Clifton
Verified Buyer
“I have put the new ink cartridges into the printer. Two are empty! The tapes on the cartridges (black and yellow) were not stuck down. I am not tempted to recommend or use this company again. Very unimpressed by you.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Worried my XP-3100 wouldn't accept the cartridges, but it did. Great price. Will order again.”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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