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printerinkdirect.com Reviews

4.1 Rating 5,357 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,192
 Questions Metrics
4.1
Based on 5,357 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Sheila Farrelly
Verified Buyer
“Ink cartridges due to arrive 1 -3 working days. No updates given, tracking as advertised unhel0ful. Emailed customer services 3 times and no acknowledgement nor reply. No phone number given. Chatbot no reply either. Thought it may be a scam so looked up their address online and got the number for their business hub. People there said they hadn't ever seen the business and had asked them over 2 years ago to stop using that address. I was more suspicious. I went back on their website which wasn't particularly up to date but went on Facebook messenger and eventually got an actual helpful person. They apologised, looked into my order and said it got stuck at local depot. Why had nobody answered my emails? Nobody answered chatbot? Why was their address wrong on their website? Where was my order? Apologies accepted and order came next day. That person was good in terms of replies and understanding me. But I asked why I had to go all Miss Marple on them when they already had my money? Am looking for compensation in form of full or partial refund. They need to up their game if they're taking money plus since my order, have seen poor reviews which I normally look at BEFORE I order, duh!!! Cannot see me using again nor recommending to anyone for above reasons.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I did not receive my order in time.”
Helpful Report
Posted 2 years ago
Jonathan Ferrari
Verified Buyer
“By far the most competitive price for a quality laser printer cartridge. Works perfectly and will use again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Used them for a number of years and had good service.”
Helpful Report
Posted 2 years ago
Viv Morris
Verified Buyer
“Arrived within a couple of days. Works fine with clear prints.”
Helpful Report
Posted 2 years ago
Asparuh Anchev Angelov
Verified Buyer
“You are are absolutely a joke company,send me damaged detiorated Photo paper old stock absorbed in humiduty,No Responce to my complain..You stole my money...”
Helpful Report
Posted 2 years ago
Amanda Linaker
Verified Buyer
“Arrived nice and quick. Smooth transaction Definitely will use again”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“So far the printer is great. It was delivered the next day , its an A3 printer recommended photo paper I have printed my art work and it's come out lovely . I have it working through WiFi and print A3 from my phone . I had to download the print app but that was easy. I'm very happy I would advise to by from this company a high recommendation from myself.”
printerinkdirect.com 5 star review on 30th May 2024
Helpful Report
Posted 2 years ago
Rajnikant Jobanputra
Verified Buyer
“Excellent service.”
Helpful Report
Posted 2 years ago
Brian Evans
Verified Buyer
“Order received in perfect condition. Inserted all ink and more than pleased with result. Thank you . More than happy with comodity received.”
Helpful Report
Posted 2 years ago
KEITH DAVID HARRISON
Verified Buyer
“It does what it says on the tin...Happy customer thank you and would use again and recommend this company”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to use the web site and find the compatible ink cartridges to suit my two Epson printers. Not used my new replacement cartridges yet, but I'm sure that after reading the reviews for the compatible 603XL cartridges for my new Epson Expression Home XP-3155.”
Helpful Report
Posted 2 years ago
Gaston Fornimoh
Verified Buyer
“Ink delivered late. Customer service non-existent. They do not respond to messages and there is no number to call. The items just show up whenever they show up. Do not place an order here if in a haste. Give yourself at least 10 days for delivery.”
Helpful Report
Posted 2 years ago
David Bowen
Verified Buyer
“I haven't used the printer ink replacements yet, but delighted with quick delivery”
Helpful Report
Posted 2 years ago
David Gascoyne
Verified Buyer
“The inks arrived safely. Shame they didn't work on my Epson 1400 printer. It didn't recognise all the cartridges. So wouldn't print.”
Helpful Report
Posted 2 years ago
Rita Knowles
Verified Buyer
“Very good product and quick delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery, good replacements cartridges fits and works straight away 👍🏻”
Helpful Report
Posted 2 years ago
Brian Phipps
Verified Buyer
“Received promptly. Good quality.”
Helpful Report
Posted 2 years ago
Andrew Powell
Verified Buyer
“put in the carteridges and the colours are very bad”
Helpful Report
Posted 2 years ago
Mary Lawrenson
Verified Buyer
“I have written several times to ask how to return my order no 1088149 as it is incompatable with my pri nter and have had no reply so am not very impressed.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,357 reviews
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