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printerinkdirect.com Reviews

4.1 Rating 5,351 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,187
 Questions Metrics
4.1
Based on 5,351 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Andrew Moss
Verified Buyer
“Great value for money half the price of what we normally pay. Just need a VAT receipt!!!! Otherwise we will be paying full price again !!!.”
Helpful Report
Posted 2 years ago
John Welch
Verified Buyer
“Yes very good, I mistakenly ordered the wrong Cartridges, Contacted Printer Ink Direct, They gave me a full refund and sent me out the right cartridges, No problem”
Helpful Report
Posted 2 years ago
Stephen O’Higgins
Verified Buyer
“Great service as usual”
Helpful Report
Posted 2 years ago
Robin Eldridge
Verified Buyer
“Regrettably, a score of only 2 (for now anyway) because I needed to email the team with a query a week ago and still no response, not even and acknowledgement so far. The upshot is I can't use my printer until they answer my query about the cartridge and if it goes on for more than another day or so I will have to buy another one elsewhere. It's a shame because the cartridge was competitively priced, the website was easy to use and all seemed good, until after the purchase that is. Very happy to update my score if and when the team respond.”
Helpful Report
Posted 2 years ago
David Keary
Verified Buyer
“Ordered a 4 pack of mixed colour toners and received 2 magenta and no yellow. Emailed to ask for a replacement and have heard nothing. Then got asked to review - hence the one star”
Helpful Report
Posted 2 years ago
Andrew Smith
Verified Buyer
“Excellent quality & very good value. Delivered quickly & web site user friendly. Will use again. Thankd”
Helpful Report
Posted 2 years ago
Linda Stewart
Verified Buyer
“Great ink very good”
Helpful Report
Posted 2 years ago
Himanshu Patel
Verified Buyer
“Delivered on time and working fine with my brother printer”
Helpful Report
Posted 2 years ago
George Buglass
Verified Buyer
“I was pleasantly surprised at the very keen pricing on the 'compatible' ink cartridges for my Epson printer XP-212. Also, the extra bonus of two black cartridges included made the offer unbeatable. Everything was professionally dealt with by e-mail and I was able to track my order via the Royal Mail system. Smooth operation throughout. Recommended with no hesitation.”
Helpful Report
Posted 2 years ago
Paul Gough
Verified Buyer
“Very easy to order, very speedy delivery and properly packaged. I'm sure the cartridges will be fine when I use them”
Helpful Report
Posted 2 years ago
Moira Bunn
Verified Buyer
“Very easy website to use.”
Helpful Report
Posted 2 years ago
Gary Morgan
Verified Buyer
“Awaiting a reply and rectification of issue, having ordered a pack of 5 hp compatible inks but only received 4 in package. Will update if receive a reply and rectify Updated on 28th June Will not purchase from this company again as following 2 emails to them about missing ink, no communication received and definitely no ink”
Helpful Report
Posted 2 years ago
Fathi Elsadig Jamil
Verified Buyer
“Amazing!! All steps were easy. Printer Toner arrived in a surprisingly short time.”
Helpful Report
Posted 2 years ago
Gillian Byrne
Verified Buyer
“Fast and efficient delivery of my order. Thank you.”
Helpful Report
Posted 2 years ago
Tracy Bennetto
Verified Buyer
“Great website which offers a huge selection of printer inks to choose from. My cartridges arrived very quickly and well packaged. Amazing savings on Epson ink for compatible cartridges. Highly recommend and will be using again in the near future.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good response, safedthe day! Quality so far good, will be ordering the colour inks”
Helpful Report
Posted 2 years ago
DEBRA MOTLEY
Verified Buyer
“Excellent service - I ordered individual colours for two different printers and they even rang me to check the order was correct. and that I hadn't ordered the wrong ones. Great to find a company that sells individual cartridges not just packs.”
Helpful Report
Posted 2 years ago
Barry Bird
Verified Buyer
“fast delivery and easy to deal with, not used it yet”
Helpful Report
Posted 2 years ago
Brian Kay
Verified Buyer
“Good price delivery excellent xx xx xx”
Helpful Report
Posted 2 years ago
Mrs JAN BAILEY
Verified Buyer
“Excellent quality ink cartridges- and they last for ages. And very impressive customer care - within minutes of being told my order hadnt arrived they fast tracked me a replacement order which arrived less than 24 hours later. Outstanding in all respects!”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,351 reviews
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