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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Dee Denver
Verified Buyer
“Very easy to order. Quick delivery time Quality seems good Very happy with Printerink”
Helpful Report
Posted 2 years ago
Patrick Cannon
Verified Buyer
“First time I have used this company. My order was delivered quickly, the ink quality is great and your toner prices are highly competitive. I will use you again.”
Helpful Report
Posted 2 years ago
Richard Jones
Verified Buyer
“I ordered 3 cartridges and only received 2, I have messaged them on the website but not heard back”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Thank you the colours are lovely and bright I printed a couple of photo's and very pleased how they came out.”
Helpful Report
Posted 2 years ago
Ian Simmonds
Verified Buyer
“Did what they said. Prompt delivery and a very competitive price”
Helpful Report
Posted 2 years ago
Heather Burgess
Verified Buyer
“The ink cartridges are very good, it’s just a shame their customer service isn’t. Nobody gets back to you at all.”
Helpful Report
Posted 2 years ago
LYNNE GIBBS
Verified Buyer
“great company to deal with, great quality of product and great value with fast post ,i made a mistake with my order it was sorted out with no problems my only complaint is contacting them ,this could be improved”
Helpful Report
Posted 2 years ago
Callum Robson
Verified Buyer
“Wowza Works Brilliantly”
Helpful Report
Posted 2 years ago
Caroline Berry
Verified Buyer
“Ordered Monday, expected it Tuesday as I paid extra for a quicker delivery. Email Printer ink direct with query on delivery....No Response At All. I had an email from DPD with delivery details, which did not materialise. Another email from DPD the next day. Altogether I sent 3 emails to Printer ink direct and even if all the delay was with DPD I didn't receive any curtesy reply to any of my emails in which explained I used the express delivery as I had legal papers to print off and get signed and had caused me a lot of stress and distress. I found an alternative way to print them off, no thanks to Printer ink direct. My delivery arrived Thursday. Disgusting customer service. Very poor delivery service. I will never use them again, and you're best looking for another company who may value your custom. I'm not a complainer but this needs to be spoken about. If it's urgent use someone else.”
Helpful Report
Posted 2 years ago
Kevin Draper
Verified Buyer
“Fast efficient service.”
Helpful Report
Posted 2 years ago
Christine Thompson
Verified Buyer
“Everything compatible thank yiu”
Helpful Report
Posted 2 years ago
Bernard Chaney
Verified Buyer
“excellent service...”
Helpful Report
Posted 2 years ago
Oluwasegun Ojo
Verified Buyer
“Very satisfactory”
Helpful Report
Posted 2 years ago
ROBERT FORTEY
Verified Buyer
“Good price and good delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent speedy service,”
Helpful Report
Posted 2 years ago
Paul M Slattery
Verified Buyer
“good price, arrived in 2 days, works perfectly”
Helpful Report
Posted 2 years ago
Malcolm Brookes
Verified Buyer
“GOOD PROMPT SERVICE”
Helpful Report
Posted 2 years ago
Andrew Moss
Verified Buyer
“Great value for money half the price of what we normally pay. Just need a VAT receipt!!!! Otherwise we will be paying full price again !!!.”
Helpful Report
Posted 2 years ago
John Welch
Verified Buyer
“Yes very good, I mistakenly ordered the wrong Cartridges, Contacted Printer Ink Direct, They gave me a full refund and sent me out the right cartridges, No problem”
Helpful Report
Posted 2 years ago
Stephen O’Higgins
Verified Buyer
“Great service as usual”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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