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printerinkdirect.com Reviews

4.1 Rating 5,351 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,187
 Questions Metrics
4.1
Based on 5,351 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Su Cowell
Verified Buyer
“Can only comment on service, value and delivery as I haven't had a chance to use them yet but have to say the service was great. Used CHAT to ask whether they would price match with another site online and they said they would, quickly refunding the difference after I'd made my purchase. Delivery was speedy too and I didn't have to make an expensive order to qualify for free shipping. Will use again (assuming the cartridges work well! I'm sure they will”
Helpful Report
Posted 2 years ago
Mary Whettem
Verified Buyer
“Good quality items and fast delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Have only put the black cartridge in the printer so far, which works properly. Very pleased with my purchase thank you. Will buy more as and when needed. Antghan”
Helpful Report
Posted 2 years ago
Dee Denver
Verified Buyer
“Very easy to order. Quick delivery time Quality seems good Very happy with Printerink”
Helpful Report
Posted 2 years ago
Patrick Cannon
Verified Buyer
“First time I have used this company. My order was delivered quickly, the ink quality is great and your toner prices are highly competitive. I will use you again.”
Helpful Report
Posted 2 years ago
Richard Jones
Verified Buyer
“I ordered 3 cartridges and only received 2, I have messaged them on the website but not heard back”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Thank you the colours are lovely and bright I printed a couple of photo's and very pleased how they came out.”
Helpful Report
Posted 2 years ago
Ian Simmonds
Verified Buyer
“Did what they said. Prompt delivery and a very competitive price”
Helpful Report
Posted 2 years ago
Heather Burgess
Verified Buyer
“The ink cartridges are very good, it’s just a shame their customer service isn’t. Nobody gets back to you at all.”
Helpful Report
Posted 2 years ago
LYNNE GIBBS
Verified Buyer
“great company to deal with, great quality of product and great value with fast post ,i made a mistake with my order it was sorted out with no problems my only complaint is contacting them ,this could be improved”
Helpful Report
Posted 2 years ago
Callum Robson
Verified Buyer
“Wowza Works Brilliantly”
Helpful Report
Posted 2 years ago
Caroline Berry
Verified Buyer
“Ordered Monday, expected it Tuesday as I paid extra for a quicker delivery. Email Printer ink direct with query on delivery....No Response At All. I had an email from DPD with delivery details, which did not materialise. Another email from DPD the next day. Altogether I sent 3 emails to Printer ink direct and even if all the delay was with DPD I didn't receive any curtesy reply to any of my emails in which explained I used the express delivery as I had legal papers to print off and get signed and had caused me a lot of stress and distress. I found an alternative way to print them off, no thanks to Printer ink direct. My delivery arrived Thursday. Disgusting customer service. Very poor delivery service. I will never use them again, and you're best looking for another company who may value your custom. I'm not a complainer but this needs to be spoken about. If it's urgent use someone else.”
Helpful Report
Posted 2 years ago
Kevin Draper
Verified Buyer
“Fast efficient service.”
Helpful Report
Posted 2 years ago
Christine Thompson
Verified Buyer
“Everything compatible thank yiu”
Helpful Report
Posted 2 years ago
Bernard Chaney
Verified Buyer
“excellent service...”
Helpful Report
Posted 2 years ago
Oluwasegun Ojo
Verified Buyer
“Very satisfactory”
Helpful Report
Posted 2 years ago
ROBERT FORTEY
Verified Buyer
“Good price and good delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent speedy service,”
Helpful Report
Posted 2 years ago
Paul M Slattery
Verified Buyer
“good price, arrived in 2 days, works perfectly”
Helpful Report
Posted 2 years ago
Malcolm Brookes
Verified Buyer
“GOOD PROMPT SERVICE”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,351 reviews
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