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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Jay Gopal
Verified Buyer
“Impressed at the very competitive price and Standard 1 to 2 day delivery I placed an order on 6th October 2021. Not having received the goods after the third and fourth day I trawled through the web site and was somewhat alarmed at reading some of the negative reviews! However, upon checking the screen shots of the ordering process I noted that after the wordings ‘1 – 2 day delivery’ it had the wordings ‘Not Guaranteed’ in brackets. So, I thought I’d just have to wait. On 13th October 2021 I received an email advising that the order is on its way and on the next day I received the good. At the competitive price a week’s wait is tolerable and I have already placed a second order on 14th October 2021.”
Helpful Report
Posted 4 years ago
C Cook
Verified Buyer
“they sent completely the wrong toner cartridge. i have tried contacting them numerous times but no response.”
Helpful Report
Posted 4 years ago
E A Spitz
Verified Buyer
“it works clean and many pages. Can i phone my orders?”
Helpful Report
Posted 4 years ago
Mishelle Kurukulasooriya
Verified Buyer
“i got it 10 days later,had to enquirer through mails. but the toner is good.”
Helpful Report
Posted 4 years ago
Michael Wells
Verified Buyer
“It’s hard to give a review because I have only used the black ink so far, but the cassettes fit my printer and the ink works fine. The order took 7 days to arrive, but as I only print occasionally it didn’t cause me ant concern, if anyone wants a next daydelivery then use Amazon Prime. It was ferric value and only a quarter of the price of my local store. Well worth the delivery wait. I will definitely use them again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Lack of response from company disconcerting. Ink did arrive about a week after ordering. Had to use email, webchat, facebook, website contact form and eventually PayPal before my enquiry was acknowledged. This is why Amazon is so successful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great product, great service.”
Helpful Report
Posted 4 years ago
Nicola Crossley
Verified Buyer
“Good ink very good good price”
Helpful Report
Posted 4 years ago
Michael Bullock
Verified Buyer
“Very quick and informed delivery, installed cartridges this morning and found they work a treat. Many thanks”
Helpful Report
Posted 4 years ago
Gary Moorhead
Verified Buyer
“The ink it’s self is very good but the delivery was very poor it does put you off re ordering”
Helpful Report
Posted 4 years ago
Kevin TUCKNOTT
Verified Buyer
“Very good product but delivery was very slow”
Helpful Report
Posted 4 years ago
William John
Verified Buyer
“your delivery service is very poor”
Helpful Report
Posted 4 years ago
Neville Brown
Verified Buyer
“GOOD PRODUCT AND PRICE DELIVERY NOT SO GOOD”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Exactly as described”
Helpful Report
Posted 4 years ago
William Stewart
Verified Buyer
“Took over one week for delivery. Tried the cartridge's into my printer and showing not compatible with this machine. Tried numerous time's to get cartridges to work but as yet unsuccessful. Due to the problems I have had I would like a refund on my purchase.”
Helpful Report
Posted 4 years ago
Malgorzata Mackiewicz
Verified Buyer
“Very good service and good price”
Helpful Report
Posted 4 years ago
Rosemary Epton
Verified Buyer
“Received very prompt - recommend”
Helpful Report
Posted 4 years ago
Alexander Ainsworth
Verified Buyer
“Didn’t arrive on time, poor customer service”
Helpful Report
Posted 4 years ago
Kenneth Carson
Verified Buyer
“Great ink cheap as well. 1 to 2 day delivery NO can I blame post office no they just never dispatched it very quickly. So as long as your not in a hurry fine, I had to order some more ink from a competitor of theirs, that came before theirs.”
Helpful Report
Posted 4 years ago
Mick Marriott
Verified Buyer
“Never respond to emails. Sent toner with incorrect chip, never responded to request for replacement or refund! Avoid at all costs!”
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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