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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Adrian Brand
Verified Buyer
“All good no issues very fast service”
Helpful Report
Posted 3 years ago
JOHN MOTTRAM
Verified Buyer
“Thanks for ink, it was delivered on time, and working ok.”
Helpful Report
Posted 3 years ago
Amy Meredith
Verified Buyer
“When asking to refund a purchase that was not compatible with my printer, this company didn’t even reply to my email. Would not use them again.”
Helpful Report
Posted 3 years ago
Shirley Gibbons
Verified Buyer
“Haven't used these yet as they are replacements. Think they should be OK”
Helpful Report
Posted 3 years ago
Steve Mcdonnell
Verified Buyer
“Delayed delivery for a week so t rely on fast delivery as stated on the web site. I won’t be using again”
Helpful Report
Posted 3 years ago
John Attewell
Verified Buyer
“Ordered toner for my old Samsung printer and received it the next day. Great price and excellent service”
Helpful Report
Posted 3 years ago
Christine Beresford
Verified Buyer
“Arrived quickly worked perfectly”
Helpful Report
Posted 3 years ago
L Saunders
Verified Buyer
“Exactly what I was after at a great price m. Arrived quickly & well packed.”
Helpful Report
Posted 3 years ago
Thomas McDonald
Verified Buyer
“Excellent value, good quality ink Would definitely buy again.”
Helpful Report
Posted 3 years ago
Gordon Glancy
Verified Buyer
“Very good value would recommend”
Helpful Report
Posted 3 years ago
Ian Walters
Verified Buyer
“No issues with the product, however, the delivery was over 8 days and I had to send several emails to get any response on tracking or expected delivery. There is no access to ant telephone number for a call to address queries.”
Helpful Report
Posted 3 years ago
Paul Black
Verified Buyer
“Not used yet but im sure it will do nicely, delivered in good time”
Helpful Report
Posted 3 years ago
Reginald Benjamin
Verified Buyer
“Bought a multipack of toners. One was defective, which they could not have known. Told them about it, and a replacement arrived next day that worked perfectly. Most impressed with the service and standards. Will definitely use again.”
Helpful Report
Posted 3 years ago
Jay Gopal
Verified Buyer
“Impressed at the very competitive price and Standard 1 to 2 day delivery I placed an order on 6th October 2021. Not having received the goods after the third and fourth day I trawled through the web site and was somewhat alarmed at reading some of the negative reviews! However, upon checking the screen shots of the ordering process I noted that after the wordings ‘1 – 2 day delivery’ it had the wordings ‘Not Guaranteed’ in brackets. So, I thought I’d just have to wait. On 13th October 2021 I received an email advising that the order is on its way and on the next day I received the good. At the competitive price a week’s wait is tolerable and I have already placed a second order on 14th October 2021.”
Helpful Report
Posted 3 years ago
C Cook
Verified Buyer
“they sent completely the wrong toner cartridge. i have tried contacting them numerous times but no response.”
Helpful Report
Posted 3 years ago
E A Spitz
Verified Buyer
“it works clean and many pages. Can i phone my orders?”
Helpful Report
Posted 3 years ago
Mishelle Kurukulasooriya
Verified Buyer
“i got it 10 days later,had to enquirer through mails. but the toner is good.”
Helpful Report
Posted 3 years ago
Michael Wells
Verified Buyer
“It’s hard to give a review because I have only used the black ink so far, but the cassettes fit my printer and the ink works fine. The order took 7 days to arrive, but as I only print occasionally it didn’t cause me ant concern, if anyone wants a next daydelivery then use Amazon Prime. It was ferric value and only a quarter of the price of my local store. Well worth the delivery wait. I will definitely use them again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lack of response from company disconcerting. Ink did arrive about a week after ordering. Had to use email, webchat, facebook, website contact form and eventually PayPal before my enquiry was acknowledged. This is why Amazon is so successful.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great product, great service.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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