Login
Start Free Trial Are you a business? Click Here

printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
Visit Website

Location:

126 West Regent Street
Glasgow
G2 2RQ

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Janice Green
Verified Buyer
“Not happy with the delivery time, only processed the order once I instigated a charge back from my bank. Otherwise happy with the product.”
Helpful Report
Posted 2 years ago
Shane Parsons
Verified Buyer
“Great products but poor customer service. I've been asking for a VAT invoice (3x times) and haven't even had a reply”
Helpful Report
Posted 2 years ago
ANDY LOIZOU
Verified Buyer
“I sent them an email to complain about the ink cartridges they supplied were faulty but i have had no reply as yet.”
Helpful Report
Posted 2 years ago
Mark Hanson
Verified Buyer
“Shipment was quick and well-packed. Unfortunately, the HP black ink cartridge wasn't recognized by the printer due to HP's new trick of only letting you print with their 7 x as expensive ink. The moral being - avoid HP printers like the plague.”
Helpful Report
Posted 2 years ago
Mark Broomhead
Verified Buyer
“After sending 3 emails to sort a delivery problem and no replies I'm now asked to review a product I still have not received.”
Helpful Report
Posted 2 years ago
Alan Robinson
Verified Buyer
“Took ages to come No replies from any emails I give up on it then it arrived and was spot on”
Helpful Report
Posted 2 years ago
Peter Smith
Verified Buyer
“Using the same paper I have used for years with HP ink yours doesn't dry. Script is not clear/sharp as it should be.”
Helpful Report
Posted 2 years ago
Richard Carlyle-Smith
Verified Buyer
“Messaged twice and no reply from Printer Ink Direct. Sadly, they don’t work on my Epson WF-2850 printer. It just says that the cartridges aren’t recognised and shows a ‘no ink/replace’ graphic. Have had to purchase an alternative brand that works.”
Helpful Report
Posted 2 years ago
Paul Golding
Verified Buyer
“Sadly the printer cartridge arrived broken (and in the package). That sometimes happens. What is frustrating is to write to the email I was given a number of times and never get a response. So I won't be buying from here again.”
Helpful Report
Posted 2 years ago
Ian Hollin
Verified Buyer
“I have already sent an email regarding the black cartridge which my printer tells me there is insufficient jnk for it to print. Your advisor replied telling me he would send a replacement which I have yet to receive. Would you please expedite this as soon as possible. Thankyou,.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I received NO answers to several messages I sent to the company regarding product.They publish no telephone number at all and I didn't get an invoice with my order which I need. Customer Services I therefore rate as One. The Product itself it's too early to review as havn't yet used.”
Helpful Report
Posted 3 years ago
Julie Wickett
Verified Buyer
“Took nearly 3 weeks to get to me - sent 3 emails and no one could be bothered to answer any of them - cartridge eventually arrived and does work OK”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Took forever for the ink to arrive, emailed twice with no response from them”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The order took just under two weeks to arrive”
Helpful Report
Posted 3 years ago
Winsome Tucker
Verified Buyer
“I was not happy with the service , provided at printer ink direct . the delivery took over a week to arrive. I email customer service, but even now no one got back to me . Very poor service.”
Helpful Report
Posted 3 years ago
Matthew Clarke
Verified Buyer
“Product seems ok but 23 days for delivery is way too long.”
Helpful Report
Posted 3 years ago
David Davies
Verified Buyer
“Took 12 days to deliver”
Helpful Report
Posted 3 years ago
David Scoular
Verified Buyer
“Great product but had to wait two weeks for delivery.”
Helpful Report
Posted 3 years ago
David Watson
Verified Buyer
“Arrived eventually, but no where near the time scale advertised. Took twice as long”
Helpful Report
Posted 3 years ago
John George
Verified Buyer
“Very delayed delivery”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request