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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Anonymous
Verified Buyer
“Very good service and fast delivery”
Helpful Report
Posted 2 years ago
Andrew Stuart
Verified Buyer
“easy site and fast delivery”
Helpful Report
Posted 2 years ago
James Williamson
Verified Buyer
“I got prompt service from printer Ink on delivery of ink I ordered.”
Helpful Report
Posted 2 years ago
Steve Ayres
Verified Buyer
“Good company to order from.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“What I got did not look like on the picture on their website. They work, but I was looking for different type of cartridges that wouldn't stain me senconds after taking the seal off them. Fast delivery. I would still recommend because if the prices they offer.”
Helpful Report
Posted 2 years ago
Iris Davies
Verified Buyer
“sent for multi colours only needed the blue ink at present works ok”
Helpful Report
Posted 2 years ago
Jennifer Russell
Verified Buyer
“Very pleased with ink cartridges, they were delivered quickly and are exactly what I needed. Many thanks. Now I need some more!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Customer service needs a lot of improving. Cartridges work absolutely fine, quick delivery and the quality of product seems good, but had to chase and chase to get a VAT receipt to claim back on expenses. Eventually received around 3 weeks after placing the order.”
Helpful Report
Posted 2 years ago
Hi Dave, the invoice has been sent over to your email. Apologies for the delay.
Posted 2 years ago
Constantina Prala
Verified Buyer
“I purchased 4 ink cartridges. The shipping took around 4-5 days which is not a big issue however I did not receive an invoice, unlike other companies that send the invoice automatically with your purchase. I had to email the customer service twice before I was finally sent an invoice specifying the wrong amount and only one item instead of four. I emailed back requesting the correct invoice with the correct amount and since I had no reply and it’s almost two weeks since I ordered… never again!”
Helpful Report
Posted 2 years ago
Hi Constantina, your invoice was sent over on the 15th of May - please check your spam for the receipt.
Posted 2 years ago
Anonymous
Verified Buyer
“Quick good alround service”
Helpful Report
Posted 2 years ago
Peter Hull
Verified Buyer
“The cartridges were advertised as compatible with my printer - they were not. My printer refused them. Waste of money.”
Helpful Report
Posted 2 years ago
HI Peter, please email us with your printer and I will send out the correct inks
Posted 2 years ago
MATTHEW KIBBLE
Verified Buyer
“Excellent price, and next day service was not much extra”
Helpful Report
Posted 2 years ago
C C ISHERWOOD
Verified Buyer
“Fantastic inks. Arrived in 2 days.”
Helpful Report
Posted 2 years ago
Robert Littas
Verified Buyer
“Quick delivery Good product”
Helpful Report
Posted 2 years ago
David Davies
Verified Buyer
“First rate service”
Helpful Report
Posted 2 years ago
Paul Howard
Verified Buyer
“Good price for the cartridges, but my black ink cartridge didn't seem to release any ink. Contacted Printer Ink Direct but no reply. It's been 2 weeks now.”
Helpful Report
Posted 2 years ago
Margaret Goligher
Verified Buyer
“Haven't used these yet slthoyI think I had them before I and was very pleased with them.”
Helpful Report
Posted 2 years ago
Lisa Heathcott
Verified Buyer
“My ink came very quickly have not used yet but they are as described”
Helpful Report
Posted 2 years ago
Laura Mowbray
Verified Buyer
“Absolutely fantastic service. Couldn't fault them. They went above and beyond for me when I accidentally ordered 2 different ink cartridges. Phoned me up to confirm my printer and sent out the correct ones. 10/10 would definitely recommend”
Helpful Report
Posted 2 years ago
Currency Card
Verified Buyer
“Cartridges work perfectly in my printer and a fraction of the cost you would pay elsewhere.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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