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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Elizabeth Laughton
Verified Buyer
“My order has still not arrived weeks later and I cannot get a response from the company. There is no tracking number or courier information. Exceptionally bad service. Do not order from here!”
Helpful Report
Posted 2 years ago
Ged Delaney
Verified Buyer
“Very goodđź‘Ťđź‘Ť”
Helpful Report
Posted 2 years ago
Marilyn Blower
Verified Buyer
“Certainly Value for money, prompt delivery and easy to order”
Helpful Report
Posted 2 years ago
Andrew Rogers
Verified Buyer
“I ordered some ink cartridges on a week last Sunday and realised straight away that I had ordered the wrong ones. I immediately sent a message via the online chat. I also sent one by email. On the Tuesday I received an email stating that you could see I had messaged on Sunday and because you had not picked my message up in time (my original order was already en route) you would send out the correct ones immediately. I received both orders on the Wednesday, with no extra charge! The ink cartridges work perfectly and I am very impressed with the customer service. I would definitely buy from you again! Thank you”
Helpful Report
Posted 2 years ago
Peter Challis
Verified Buyer
“I cannot speak highly enough of this Company .First class inks at a very competetive price with very quick delivery”
Helpful Report
Posted 2 years ago
Craig Bastiman
Verified Buyer
“The ink received was not as advertised it wasn’t compatible with my printer, (Epson XP 332) I checked the order I had ordered correctly, once I realised which was the same day I received it I emailed printer ink direct I am still awaiting a response”
Helpful Report
Posted 2 years ago
DAVID SMITH
Verified Buyer
“Fast delivery and good quality cartridges”
Helpful Report
Posted 2 years ago
Philip Mostyn
Verified Buyer
“Great product at a good price. Excellent customer service.”
Helpful Report
Posted 2 years ago
William Hartley
Verified Buyer
“Good instructions and easy to replace.”
Helpful Report
Posted 2 years ago
John Fox
Verified Buyer
“Fast delivery well packaged”
Helpful Report
Posted 2 years ago
George Crooks
Verified Buyer
“Have used printinkdirect before. Not yet used latest purchase but based on previous purchases and the fact they come with a guarantee I have no hesitation in recommending them. Even the big supermarkets who sell their own branded compatible cartridges can't compete on price”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Extremely poor customer service, completely lacking any response from my emails and via the website's Chat messenger. Sent the wrong item, and it was faulty - 5 months later still no response, and have had to open a dispute case via Paypal in order to finally get a refund.”
Helpful Report
Posted 2 years ago
Sheila Bristow
Verified Buyer
“So much cheaper than the original make and they work.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“very good product”
Helpful Report
Posted 2 years ago
Gerry Goldner
Verified Buyer
“Very good product, direct drop in process”
Helpful Report
Posted 2 years ago
Steven Richards
Verified Buyer
“HI, as long as you keep your prices good I will always buy from you. Delivery was on time (luckily as Royal Mail have been terrible for at least 10 months)”
Helpful Report
Posted 2 years ago
Ken Hall
Verified Buyer
“Just the job works very well.”
Helpful Report
Posted 2 years ago
Sally Axford
Verified Buyer
“This was easy to find the correct ink for my printer, order and delivery very straight forward. Used previously and the inks are just as good as named brands. No smudging or streaking. I haven't tried a photo print as yet.”
Helpful Report
Posted 2 years ago
Stanley Collett
Verified Buyer
“I placed an online order for ink cartridges for my Epson printer with Printer Ink Direct in the morning. I received an email that afternoon saying my order had been dispatched and in under 48 hours the postman had delivered it. Great service and good quality products.”
Helpful Report
Posted 2 years ago
Nicola Thompson
Verified Buyer
“Always buy from here. Fast delivery”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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