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printerinkdirect.com Reviews

4.1 Rating 5,351 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,187
 Questions Metrics
4.1
Based on 5,351 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Rob Jensen
Verified Buyer
“I don't often write reviews, it's printer ink and does exactly what it should do. Print!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Unfortunately, I made a mistake and ordered the wrong item. Within a couple of hours I realised, read the instructions on the website and requested that the order not be despatched and identified the correct item that I required. PID completely ignored this request and subsequent emails including a request to return within the time stated. All were ignored. Well PID, enjoy your easy £30 it's the last you will get from me and I will actively discourage anyone from dealing with you. Unprofessional is the word that springs to mind. I wish I had read reviews before dealing with you. 1 star is a star to many, I wish I could make it 0”
Helpful Report
Posted 2 years ago
Bruce Smith
Verified Buyer
“Happy with product and price, inks were dispatched quickly.”
Helpful Report
Posted 2 years ago
Amanda Fletcher
Verified Buyer
“Very prompt delivery the inks are brilliant value and the quality of my prints are as good as my epson inks so it's a win win situation will not hesitate to reorder when I need more, thank you for a great service.”
Helpful Report
Posted 2 years ago
Barry Triggs
Verified Buyer
“ink direct is a very good company”
Helpful Report
Posted 2 years ago
Mark Keightley
Verified Buyer
“I ordered the ink and it took 3 weeks to arrive. This was only after i chased them up. The ink never worked on the printer, said it wasn't compatible. There is no way to contact the company other than by email, i have emailed them and received no response. I am now after a refund and can't get a response about that. Never will i use this company again or do i suggest anyone purchases anything from them.”
Helpful Report
Posted 2 years ago
REG GODFREY
Verified Buyer
“SPEEDY DELIVERY THANK YOU”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Efficient service, fast delivery.”
Helpful Report
Posted 2 years ago
Andrew Donat
Verified Buyer
“This was the first time I've used this company and I will use them again price and quality really make this easy for me”
Helpful Report
Posted 2 years ago
Antony Brown
Verified Buyer
“spot on thank you”
Helpful Report
Posted 2 years ago
Richard Wade
Verified Buyer
“Unbelievably cheap but still do a great job. Punctual delivery”
Helpful Report
Posted 2 years ago
Chris Caine
Verified Buyer
“Excellent product, just what I wanted. Brilliant. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The product itself seems fine, however, Royal Mail delivered it to the wrong house, they advise contacting the sender which I did, via chat and e-mail, the response? None, for this poor customer service I give 1 star”
Helpful Report
Posted 2 years ago
Haotain Lin
Verified Buyer
“Want return item.sent email 4day .no reply.”
Helpful Report
Posted 2 years ago
Nick Wood
Verified Buyer
“Very straightforward to order, good quality ink and good prices”
Helpful Report
Posted 2 years ago
John Marshall
Verified Buyer
“The ink arrived as ordered without issue. The bigger issue was Royal Mail sending times and days for delivery which were incorrect.”
Helpful Report
Posted 2 years ago
Abdul Chowdhury
Verified Buyer
“I ordered toner cartridge but they sent me drum unit. After recieved item I wrote an email to explain I got wrong item but you didn’t respond.”
Helpful Report
Posted 2 years ago
Elizabeth Webb
Verified Buyer
“The price was excellent for my inks.very swift dispatch and well packaged...thank you”
Helpful Report
Posted 2 years ago
Michael Perry
Verified Buyer
“Tried two sets of ink supplied and had a problem with the printer recognizing them. I know it's an old printer, but it has never been used before and it could be part of the problem, hence my stars only being three When I find time, I will have another try at setting it up again because it's only a backup printer to my laser printer”
Helpful Report
Posted 2 years ago
Sue Shepherd
Verified Buyer
“excellent value for money, delivered quickly.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,351 reviews
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