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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Russell Anderson
Verified Buyer
“Got wrong ink delivered i have sent emails and messages to them and still no reply about sending back for a refund or exchange for proper ink”
Helpful Report
Posted 1 year ago
Kathleen Dempsey
Verified Buyer
“Excellent service thank you.”
Helpful Report
Posted 1 year ago
Darren Hutchins
Verified Buyer
“Ink is not compatible with my HP printer and despite trying to make contact on 2 separate occasions, I am still awaiting a response, I have now instructed my card company to action a chargeback for the £149.00 as I have not heard how to resolve this problem, they do not have a telephone number and do not respond to messages.”
Helpful Report
Posted 1 year ago
Sultan Mohamed
Verified Buyer
“Ordered 4 BLACK ink cartridges - got 4 COLOUR ones emails ignored by Printer Ink Direct - webchat is unmanned”
Helpful Report
Posted 1 year ago
Ceri Sanders
Verified Buyer
“Been trying 4 days to get a refund and no one is responding at all. Item isn't as described and incorrect description for it. Not happy at all 😡”
Helpful Report
Posted 1 year ago
Geoff Wake
Verified Buyer
“Very prompt service at a good price”
Helpful Report
Posted 1 year ago
Clare Jasper
Verified Buyer
“excellent service”
Helpful Report
Posted 1 year ago
Adam Andrews
Verified Buyer
“The product was exactly as described and came within the estimated delivery time quoted upon purchase. I will be using printer ink direct from now on”
Helpful Report
Posted 1 year ago
Susan Marr
Verified Buyer
“Confusing advertising led to my ordering the wrong items as they mixed two different sorts together. I have emailed re a refund and heard nothing back so far.”
Helpful Report
Posted 1 year ago
Margaret Perry
Verified Buyer
“Very good fast service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Unfortunately it is proving virtually impossible to contact anyone at Printer Ink Direct to sort out an issue that actually isn't their fault or mine (but connected with problems concerning Royal Mail with the delivery which means they have returned the item so it still has not been received. I have sent emails to Printer Ink Direct without any response and there is no contact phone number so I am hoping that they will respond to this posting!! I had started out being quite impressed with the speed my order was processed but my confidence in using them is rapidly going downhill because of the difficulty in getting a response from anyone there. I would strongly suggest that they re-consider using Royal Mail to deliver too.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Sent to wrong address but got it anyway thankyou no probs”
Helpful Report
Posted 1 year ago
Ken Major
Verified Buyer
“Fast service and good price for ink, will use again”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I paid for before noon next day delivery but the order did not arrive until two days later. I have emailed the company twice regarding a refund of the fee paid for the quick delivery but they have not replied. One star is too generous for this shoddy service but sadly zero stars is not offered as an option. If you are desperate for items next day and are prepared to pay for it, use another company as this lot don’t give a dam.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased with purchase, fast delivery”
Helpful Report
Posted 1 year ago
Ian Perren
Verified Buyer
“The ink works and that’s all I need. Postage seems a little expensive.”
Helpful Report
Posted 1 year ago
Christine Merritt
Verified Buyer
“Very good service and speedy delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Hi Compatible ink not working and I informed same day and request for return back. No reply. Totally waste of money Rashpal Singh”
Helpful Report
Posted 1 year ago
John Dalton
Verified Buyer
“Although my Epson printer kept telling me to use Epson cartridges ( 3 times the price () it took them & is working well”
Helpful Report
Posted 1 year ago
Benjamin Manu
Verified Buyer
“The black ink doesn't work I use my old one before it works”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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