Profile Australia Reviews

Name: Profile Australia
Address: 35 King Road, 35 King Road, New South Wales
Rating: 4.90

4.9 Rating 293 Reviews

98 %

of reviewers recommend Profile Australia

4.9

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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Anonymous

Anonymous // 01/01/2019

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“The team is fantastic. I had great service and when I had queries on my order they were more than happy to provide a solution.”

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“Frames are perfect. Delivery was swift. Easy to order. Happy all round”

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“well made, sturdy frames excellent communication and superfast shipping will definietly order again”

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“Very good quality product and perfect for my home”

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“Your frames are heads and shoulders above all others in terms of quality and are beautiful. One thing I would ask is that you consider making a photo frame with a matte picture opening of 50x40cm. I would buy lots from you as you are my number one frame:)”

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Thanks so much Kyley for your rave review and we're so delighted to hear that we're your number one frame! We at Profile strive to go above and beyond in every way to make our frames and service the very best so it's wonderful to hear you find them exceptional in quality and beautiful too. Your framed dog artwork really shows this - looks super, thank you for sharing! Thanks also for your feedback about our product range. We're always listening to our customers in looking for ways to grow so we'll sure factor this in as well!

“Great products”

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“At first I was attracted by the credentials of the business offering Australian made products from local timbers. The frames are quality made and am super honoured and proud to have my work appear inside them. I am very happy to have found Profile Products and look forward to continuing to work with this company.”

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Julian, thank-you so much for your kind feedback and for choosing to display your artwork in our frames. We're equally honoured by this, and we're also proud of our natural native timber frames as well! Thanks for supporting Aussie-made!

“Delighted with the photos frames I ordered Beautiful quality and sent quickly”

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“I love our new silver frame. It goes perfectly for a family photo in our hallway. Thanks for packaging it well so it arrived safely.”

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“Your service was very professional The frames arrived here in Auckland within a week.”

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“These frames really are the best way to display photos on your wall. They look so good and are made with quality products. The customer service was also amazing!!”

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“Great experience”

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“The frames are exactly as pictured. I can not fault profile at all. Thanks, Mitch”

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“2nd order of the lovely English Soap Company products. The products were well packaged and received quickly once they left Profile's business. Thankyou.”

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“Fantastic service and product”

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“I wasn't all that happy with the quality of my wall art the print and framing was fine the glass/perspex maybe not what I was expecting but Adrian and his team at Profile Products went out of there way to try and rectify this I couldn't have asked for better customer service”

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Dear Kenneth, we're sorry again to hear that your framed print hasn't met your expectations as quality is at the core of what we're committed to at Profile Products across our entire range and customer service too. Thank you again for your valued feedback and understanding in working with us looking to rectify this in any way for you. We hope to work with you again in the future as well.

“Great products, great customer service, quick delivery, would definitely recommend shopping with this company!”

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“Painless process. Mailed promptly, quality item fits perfectly.”

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“Quality frames at such a great price. Had a slight hiccup with the couriers, which was out of Profile Products control but they were great with communication throughout.”

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“Quality. Exactly as described. Perfect!”

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Profile Australia is rated 4.9 based on 293 reviews