Profile Australia Reviews

Name: Profile Australia
Address: 35 King Road, 35 King Road, New South Wales
Rating: 4.89

4.9 Rating 266 Reviews

98 %

of reviewers recommend Profile Australia

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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Anonymous

Anonymous // 01/01/2019

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“I purchased 2 photo frames from Profile after attempting to purchase them through another online outlet and being sent the wrong product. Profile kept me up to date during the order and delivery process, and they arrived quickly and in perfect condition! Very happy 😊”

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“Purchased Matboards - fantastic quality - just purchased a second order.”

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“Very good and friendly service.”

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“always happy with customer service and product. 10/ 10”

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“Photography is my hobby I always purchase Profile albums & frames but have now found it’s easier online thank you”

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“Love the frames I ordered, and the ordering process on the website was very straightforward. Delivery was very quick, and not overly expensive for such a heavy package.”

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“I purchased one album as a gift and I have now purchased more for me. I love the colours & the fact I can get an album for those pesky 6x8 that I no longer want in frames! Great quality albums that work!”

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“Beautiful frames, great quality and lovely details”

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“I had two old original cartoons packed away as they looked tired and old. I thought I would try a modern photo frame from Profile Products but couldn't find one to fit. I contacted Adrian Teh at Profile Products who with his team were the most helpful and professional in their dealings with with me. I have now just received my cartoons and they look fantastic, I was going to put them in a place where they would not necessarily be seen by all but I now must put them in a very visible place as the are very much a conversation duo. Thank you Adrian and all at Profile for your guidance and regular update. Service and commitment second to none. Thank You, photo to follow.”

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Hi Sheila, thank you so much for your wonderful feedback and we're delighted to hear of your experience with us! We're privileged that you would choose us to give new life to your precious original signed cartoons plus it was great having them around while framing them as well. Quite the dynamic duo indeed! We hope your framed cartoons continue to bring you joy and spritely, lively conversations with all whose eye they catch too. Best regards from Adrian and all the Profile Team - here at your service in any way we can be!

“Excellent quality stylish frames. The postage and packaging are well done so the product arrives safely and quickly in excellent condition.”

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“I ordered two Tasmanian Oak frames, which are indeed solid wood! Many “wooden” frames advertised on-line are in fact MDF and not solid wood. Moreover, they have paper or vinyl finishing which is easily damaged. I ordered the frames and they were delivered within the week at a price that couldn’t be beaten. I’m a 100% satisfied customer. 🙂”

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Hi Loris, Thank-you so much for your generous and kind feedback about our Victorian Ash Natural Timber frames. Your pineapple botanical print looks gorgeous in that frame design you've chosen! We're proud to use a quality, genuine Australian, solid timber for our picture frames and we're so delighted that you've discovered us! We really appreciate your review!

“Lovely products at a great price”

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“I've bought many different Profile frames in the past and they are beautiful and good quality. I like that it is made in Australia and also good quality and nice designs.”

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“The team is fantastic. I had great service and when I had queries on my order they were more than happy to provide a solution.”

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“Frames are perfect. Delivery was swift. Easy to order. Happy all round”

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“well made, sturdy frames excellent communication and superfast shipping will definietly order again”

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“Very good quality product and perfect for my home”

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“Your frames are heads and shoulders above all others in terms of quality and are beautiful. One thing I would ask is that you consider making a photo frame with a matte picture opening of 50x40cm. I would buy lots from you as you are my number one frame:)”

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Thanks so much Kyley for your rave review and we're so delighted to hear that we're your number one frame! We at Profile strive to go above and beyond in every way to make our frames and service the very best so it's wonderful to hear you find them exceptional in quality and beautiful too. Your framed dog artwork really shows this - looks super, thank you for sharing! Thanks also for your feedback about our product range. We're always listening to our customers in looking for ways to grow so we'll sure factor this in as well!

“Great products”

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“At first I was attracted by the credentials of the business offering Australian made products from local timbers. The frames are quality made and am super honoured and proud to have my work appear inside them. I am very happy to have found Profile Products and look forward to continuing to work with this company.”

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Julian, thank-you so much for your kind feedback and for choosing to display your artwork in our frames. We're equally honoured by this, and we're also proud of our natural native timber frames as well! Thanks for supporting Aussie-made!

Profile Australia is rated 4.9 based on 266 reviews