Profile Australia Reviews

Name: Profile Australia
Address: 35 King Road, 35 King Road, New South Wales
Rating: 4.89

4.9 Rating 266 Reviews

98 %

of reviewers recommend Profile Australia

4.9

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Profile Australia:

Profile Australia are a family-owned business in Sydney and Australia's largest photo frame manufacturer and importer of photo albums. We also supply a great range of body & bath products and decorator wall art decor.

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Anonymous

Anonymous // 01/01/2019

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“Good quality frame, fast delivery and very well packaged.”

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“Great photo frames! Definitely recommend !”

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“Profile were extremely pleasant to deal with. They went above and beyond what might have been expected of them to fill an order at a busy time of the year, and made certain that my frames were delivered to me safely well ahead of schedule. A great little Aussie company well worth supporting!”

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“Fast delivery, very good quality frame. Came in cardboard box with so much plastic bubble wrap and cushioning. Would not order online again, but happily purchase in store”

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“Beautiful, quality frames and an Australian business! I have been coming back to buy these frames for 6 years.”

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“Accurate delivery deadlines, their website is easy to use, and great products.”

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“Took a little longer than expected to arrive and unfortunately one of the glass fronts was broken.”

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Hi Christine, we're so sorry to read of this now that we've reopened from our annual closure and we've contacted you directly to do whatever we can to make this right for you. Thanks again for your order and patience in the exceptional times last year in doing our best to get your order to you as soon as possible.

“From the time of ordering we were kept informed of the picture frames delivery. We are so pleased with the product being Australian made and Australian materials and the final frames being outstanding”

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“Wide and easy product selection. Quality product received, good mailing time.”

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“Worth the wait. Greatest frames ever”

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“The staff member I spoke to was very helpful in choosing a suitable picture frame. The picture frame arrived undamaged and on time for Xmas. It was exactly as advertised and just what I wanted to display our family photos.”

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“This was the only place I could find A5 frames. For some reason these seem to be hard to come by but fortunately found them here in the exact colours I was after! I had a bit of an issue with the delivery as it got delivered to the incorrect address but I managed to locate it in the end. There was also a bit of a delay in the delivery but it was communicated early on via email. Very happy with my purchase!”

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“Great products. Great service.”

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“The product I am using, Moments every picture tells a story , is a really great product. A high quality album which looks marvellous and is very easy to use. The pages (matt black ) are high quality paper and display photographs exceptionally well”

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“I love that I can continue to match my frames on the family wall as we grow and add family members each year! Top quality frames that you just can't find in the big stores.”

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“This is one of the best experiences I have had with online shopping. The service was superb, the advice was knowledgeable and they went above and beyond to get the frames delivered to me in time for Christmas. Thank you so very much.”

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“The staff at Profile Products are very helpful and courteous. Over the years, I have purchased different types of frames from Profile, which were mainly gifts for friends and relations. The recipients of my gifts have been very impressed with the beauty of the frames and workmanship involved. The company ensured I received a Christmas gift for a close family member, and I'm sure she will like the Deluxe Royale Silver Timber Photo Frame.”

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“Excellent service & great range of products. Quick to reply and address any issues and shipping is speedy.”

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“Great quality Frames, quick delivery, always helpful.”

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“Great price for the albums we requested. Fast delivery and overall excellent service. Will purchase again. Highly recommended!!!”

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Profile Australia is rated 4.9 based on 266 reviews