Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 795 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

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Promotion Products 5 star review on 25th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“On the whole the process was easy and the process ok. I liked that I could get the mock-up before committing. It would be great if the mock-up was visible straight away instead of having it sent, but Izzy who I dealt with, was very helpful and made the process smooth.”

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Posted 1 week ago

“Henrique is very obliging and nothing is too much trouble - products are good - have used repeatedly”

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Posted 1 week ago

“My experience with the company was really positive, especially the service provided by Nikki. The quality of the finished products was excellent, the only negative was the slowness of delivery”

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Posted 2 weeks ago

We’re pleased to hear that you had a great experience with Nikki and that you loved the quality of your products, Wendy. We apologise for the delivery delay. Your feedback is invaluable to us!

Posted 1 week ago

“Great customer service, keep me infomed of updates. Good quality products. Propmt delivery.”

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Posted 2 weeks ago

Thanks so much, Donna! We’re glad to hear you were happy with the service, product quality, and quick delivery. Appreciate you taking the time to leave a review & we look forward to next time.

Posted 1 week ago

“The customised foam bricks we ordered were of good quality, meeting our expectations. They arrived just in time, right before our deadline, which was greatly appreciated. The entire experience with their customer service was outstanding. They were quick to respond, helpful, and ensured a smooth process throughout. Special thanks to Rachelle Ferguson, whose exceptional customer service stood out and made the entire transaction a breeze. Highly recommended!”

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Posted 1 month ago

Thank you for the wonderful review! We’re delighted that the products met your expectations and that everything arrived on time (they look great). It’s fantastic to hear that Rachelle's customer service stood out, she's great. Your recommendation means a lot to us!

Posted 1 week ago

“Very nice product”

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Posted 1 month ago

Thanks so much, Maurice – always good to know the final product hit the mark!

Posted 1 week ago

“We’re very happy with both the speed and quality of our order. Morgan has been incredibly helpful throughout the process — always kind, patient, and thorough in explaining every question we had. This is our second time working with Promotion Products, and it has once again been a lovely experience. We truly appreciate the support and professionalism, and we look forward to continuing this amazing collaboration in the future.”

Helpful Report

Posted 1 month ago

Emily, we’re so glad to hear that you had another positive experience with us! It’s wonderful to know that Morgan provided the support you needed throughout the process. Your appreciation for our team means a lot, and we’re excited to continue collaborating with you in the future!

Posted 1 week ago

“I have been ordering with Promotion Products (Ordering through Nipun) for over a year now and I always end up with fairly high quality products at an affordible price. They are always friendly and are pretty good at keeping me up-to-date on our orders.”

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Posted 1 month ago

Thanks for the review, Tanner! We're thrilled to hear that Nipun has been able to support you with your merch. It's great to know that our team is providing you with friendly service and keeping you updated throughout the process. We look forward to continuing to work together!

Posted 1 month ago

“Really happy with the service provided, very quick to respond to inquiries, and provided me with all the information and details I needed. Anthea did a great job assisting me throughout the process. Would definitely work with them again.”

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Posted 1 month ago

Appreciate you taking the time to leave a review. Anthea enjoyed assisting and is pleased the process was clear and efficient. We're looking forward to helping you again soon.

Posted 1 month ago

“first time experience working with Promotinal Products with henrique, great customer service , very goog communication regarding the marketing and branding of the product, firnal product looks great, on reflection we will get a bigger label on the next order to stand out more.But happy with the overall Product we oredered. The delivery & Logistal side ot the water despatch was a bit confusing and it took some operational correspondence to get this right, so we need to be alot more attention to detail regarding the delivery and who is delvering the product,nothing that cant be sorted out before the next order. We have our order for the event and appreciatte henrique and Promotioinal products for their great service.”

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Posted 1 month ago

Thank you, Stephen! We're glad to hear about your positive experience with Henrique and our communication regarding your marketing needs. It's great that you're happy with the final product, and we appreciate your feedback on the label size for future orders as well as the delivery process. We’ll certainly work on improving that aspect to ensure a smoother experience next time. Thanks for choosing us for your event, and we look forward to helping you again!

Posted 1 month ago

“Thank you to Joel for the great experience Business Managers Victoria had recently dealing with Promotion Products for the snack packs, pencil case and contents for our recent Principals Conference in Victoria. It was terrfic from the initial online meeting with Joel being able to describe what we were looking for to him and then being provided with terrific suggestions. Thank you also to Joel in making sure all items arrived in time for our packing to occur and presentation at our event.”

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Posted 2 months ago

Thank you, Tracey! We're thrilled to hear that Joel provided such a great experience and that everything was delivered on time for your conference. We strive to offer excellent service and thoughtful suggestions, so your feedback means a lot. We look forward to working with you again in the future!

Posted 1 month ago

“Always a pleasure to deal with Promotion Products, Henrique is especially helpfull. If there is ever a problem it is resolved quickly without fuss. Would definately recommend using them.”

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Posted 2 months ago

Joanne, we're delighted to hear that you enjoy working with Henrique and that any issues are swiftly resolved. Your recommendation means a lot to us, and we’re here to help whenever you need it!

Posted 1 month ago

“Thanks for all of the awesome product team. I was dealing with Nikki Grace and the service was exceptional. At times seeking invoices for purchase orders and working with finance teams can be difficult, however from placing the order, payments and delivery I couldn't believe the turnaound time and effortless role I needed to play in it all. Thank you Nikki, we will be back again soon I am sure.”

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Posted 2 months ago

Thank you for your wonderful review, Jayden! We’re so glad to hear that Nikki provided exceptional service and made the process seamless for you. It’s great to know that everything went smoothly from start to finish. We look forward to having the pleasure of working with you again soon!

Posted 2 months ago

“We recently used Promotion Products for custom pens, bags, and hats. The customisation was spot on, reflecting our brand perfectly. The delivery was prompt, and the customer service we received from Nikki was outstanding, ensuring all our needs were met.”

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Posted 3 months ago

Thank you so much for your wonderful review, Annabelle! We're delighted to hear that the customization reflected your brand perfectly and that Nikki provided you with outstanding customer service. Your happiness is our priority, and we truly appreciate your feedback. We look forward to helping you with more projects in the future!

Posted 2 months ago

“very happy with product and communication - A pleasure to deal with”

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Posted 3 months ago

Really appreciate your feedback! We're so pleased the process was smooth and that you’re happy with the result.

Posted 2 months ago

“After paying full price for our original ordered item, we were informed that our item was not available anymore due to lack of inventory. They offered another style of item. Due to our deadline, we had to agree to this new style. The items were delivered on early, which helped.”

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Posted 4 months ago

We appreciate you taking the time to share your experience. Apologies again for the inventory issue, and thank you for your flexibility. We're pleased the items arrived early to support your schedule.

Posted 3 months ago

“Great promotional products - huge range of items”

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Posted 4 months ago

Thanks, Jo! Fantastic to know the variety of products stood out, we’re here whenever you need more ideas.

Posted 3 months ago

“Products came out well. A few slip ups in communications thet caused some stress, but all ended well”

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Posted 5 months ago

Thanks for your honest feedback! We’re glad the products turned out well in the end, and we truly appreciate your patience through the communication hiccups. We are continuously striving to improve. Look forward to next time.

Posted 4 months ago

“Tracy Donoghue was a pleasure to work with and got my order processed quickly and efficiently. Even when there were small printing errors she was quick to have them replaced.”

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Posted 5 months ago

Claire, thanks for the lovely review! It’s great to hear Tracy kept things moving and handled the printing issue with care and speed. Look forward to next time.

Posted 4 months ago

“Good quality, from what we can see so far. Good quality printing. Service was excellent from start to finish. Got it turned around very quickly for us, even with Alfred breathing down our necks.”

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Posted 5 months ago

Appreciate the feedback, Hai! It’s great to know everything came together quickly and with the quality you expected, glad we could help under pressure.

Posted 4 months ago

Promotion Products is rated 5.0 based on 795 reviews