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Promotion Products Reviews

5.0 Rating 1,323 Reviews
100 %
of reviewers recommend Promotion Products
Read Promotion Products Reviews

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

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Promotion Products 5 star review on 5th May 2026
Calida
Promotion Products 5 star review on 20th April 2026
Samryn
Promotion Products 5 star review on 20th April 2026
Samryn
Promotion Products 5 star review on 2nd April 2026
Anonymous
Promotion Products 5 star review on 31st March 2026
Sam
Promotion Products 5 star review on 31st March 2026
Bundaberg
Promotion Products 5 star review on 30th March 2026
Jenni
121
Anonymous
Anonymous  // 01/01/2019
The whole process is so easy. After finding what I need online I get contacted by Anthea and she talks through all the options. She is such a good resource for helping decide on design and sizes. Quotes come through so quickly and the products arrived not long after that. Such a good experience and the second time I have used this company for my business merchandise. Such an easy process. Will be back again.
Promotion Products 5 star review on 5th May 2026
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Posted 14 hours ago
Danielle was excellent, great service, quick response to all my requests. The final product was amazing. I would definitely recommend this company with such great staff. Thanks again!
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Posted 5 days ago
We really appreciate your kind words, Athina! It’s great to hear Danielle was responsive, easy to work with and helped deliver such an amazing result. Thanks as well for recommending our team, we’d be thrilled to help with your next project.
Posted 4 days ago
Stress balls are very cute and of good quality. Highly recommend these products and service from team
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Posted 6 days ago
Thanks so much for sharing your feedback. We’re delighted the stress balls turned out so well and that the quality stood out for you. Your recommendation means a lot to our team, and we’d love to help again next time.
Posted 4 days ago
Firstly I have to say the service from Danielle was incredible! I've never had someone reply to my emails so quickly, at all times of the day - incredibly helpful with the time crunch I was on for our custom notepad project. I have her an interesting challenge to add ruler measurements down 2 sides of the notepad, along with a bunch of other things and she pulled through! Couldn't be happier with the products we received and again, a huge thanks to Danielle for her fast and amazing customer service. Honestly it was so helpful.
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Posted 6 days ago
Renee, thank you for such a thoughtful review! We’re so pleased Danielle was able to help you through a time-sensitive project with fast communication and a can-do attitude. The custom notepads sounded like a fun challenge, and it’s fantastic to hear the final result hit the mark. We really appreciate your kind words and look forward to assisting again down the track.
Posted 4 days ago
Promotion Products had a great range to choose from when looking to have a product 'branded' with our logo. Our initial inquiry was responded to extremely quickly from Yvonne who was a great help with pricing, artwork, approvals & delivery times. Updates were provided throughout the process & payment was easy. Yvonne even followed up with a phone call upon receipt of our delivery to make sure all was in order. The result, a great branded Jute / Tote Bag we are very happy with! Thankyou Yvonne for your excellent customer service!
Helpful Report
Posted 1 week ago
Thank you, Lisa! We’re thrilled to hear you found our range helpful and that Yvonne made everything easy to manage from start to finish. Keeping you updated and checking in after delivery is exactly the kind of service we aim for, so it’s lovely to hear that stood out. We hope to have the chance to support you again soon.
Posted 4 days ago
Great customer service, will shop here again.
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Posted 1 week ago
Thanks so much, Fareesha! We’re so pleased you had a great experience with our customer service. Your support means a lot to us, and we’d be delighted to help again next time.
Posted 4 days ago
Joel was an absolute pleasure to work with from start to finish. He was professional, responsive, and made the whole process easy and stress-free. Communication was excellent throughout, and he was always happy to help with any questions. On top of that, he gave us the best price, which made the experience even better. I’m really happy with the final result and the overall service. Highly recommend Joel to anyone looking for great value and someone who genuinely cares about delivering quality work.
Helpful Report
Posted 1 week ago
Thanks so much, Hilli! We’re delighted to hear Joel made the whole process easy and stress free from start to finish. It’s fantastic to know his communication, helpful approach and pricing all stood out, and that you were so happy with the final result. We truly appreciate your recommendation and would love to support you again.
Posted 4 days ago
Very fast, friendly and efficient service. I was very happy with the finished products. Dealt with Guilherme from start to finish and he was super friendly and efficient and answered any questions promptly.
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Posted 1 week ago
Thank you, Kinuyo! We’re glad Gui made the experience simple and pleasant from beginning to end. Hearing that the service was fast and friendly, and that the products turned out so well, means a lot to our team. We hope to have the chance to support you again soon.
Posted 4 days ago
We ordered some keyrings from Euan, it was such a seamless process will definitely order again.
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Posted 1 week ago
Thank you, Jess! We’re glad Euan made your keyring order feel easy and hassle free from the outset. It means a lot to know you’d happily order with us again, and we hope to have the chance to assist soon.
Posted 4 days ago
Really happy with the support I got and shout out to Rachelle Ferguson, she was really helpful with the whole process and keep me updated with the delivery.
Helpful Report
Posted 1 week ago
Thank you, Frankie! We’re glad Rachelle provided such helpful support and kept everything clear from start to finish. It’s lovely to know you were so happy with the experience. We hope to have the chance to support you again soon.
Posted 4 days ago
Nikki Grace was an absolute pleasure to work with while organising merchandise for our upcoming event. Her communication was prompt, clear, and incredibly professional at every stage - no chasing, no confusion, just calm confidence and follow‑through. Nikki went above and beyond to make the whole process smooth and stress‑free. Every query was answered quickly, every detail was handled with care, and nothing ever felt like too much trouble. On top of that, she is genuinely lovely to deal with - warm, patient, and solution‑focused, which makes such a difference when working to tight timelines. If excellence, reliability, and customer experience matter, Nikki sets the standard. Promotion Products is fortunate to have her, and I sincerely hope her leadership recognises the outstanding value she brings to their clients and team. Highly recommended without hesitation.
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Posted 1 week ago
Thanks so much, Shadey! We’re absolutely delighted to hear Nikki made the process feel calm, clear and stress free from beginning to end. Her prompt communication, attention to detail and warm approach are exactly what we aim for, so your words mean a great deal. We truly appreciate your recommendation and would be thrilled to support you again.
Posted 4 days ago
Promotion Products is a great place to order. Its has great service, quick, reliable and amazing customer service! I recently had Joel Enright who helped me and was consistent in making sure the process was easy and helpful. I defentuky recommend using them. Also they are super Eco-friendly, extra bonus.
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Posted 1 week ago
Thank you for your kind words. We’re delighted Joel provided consistent support and helped make the process simple. Quick, reliable service is always our goal, so it’s great to know that came through. We look forward to assisting again soon.
Posted 1 week ago
I had a great experience with Promotion Products. Henrique was a great help and always had prompt replies when I needed assistance.
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Posted 1 week ago
We really appreciate your review. It’s great to hear you had such a positive experience with Promotion Products and that Henrique looked after you so well. Thanks again, and we look forward to assisting with your next order
Posted 1 week ago
Henrique has been fantastic to work with for our business merchandise orders. He is always responsive and quick to provide quotes. On one occasion we had an issue with an order, which he resolved within 30 minutes of my email, and the replacement items arrived very quickly. Excellent customer service.
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Posted 1 week ago
Thanks for sharing this, Haley. We’re delighted Henrique has made the process smooth for your business and responded so quickly whenever needed. It’s wonderful to hear his customer service stood out. We appreciate your trust in us and look forward to working together again soon.
Posted 1 week ago
I had a great experience working with Nikki Grace on our merch order. Communication was clear and timely, and the whole process was smooth from start to finish. The final products met our expectations, and Nikki Grace was very helpful throughout. Thanks again!
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Posted 1 week ago
Thanks so much, Gopi! We’re so pleased Nikki Grace made the whole process smooth from start to finish. It’s great to hear communication was clear and timely, and that the final products met your expectations. We look forward to working with you again next time.
Posted 1 week ago
The Merch specialist I worked with, Danielle Nicholson, was an absolute pleasure to deal with, and went above and beyond. The personal touch and assistance with our order was greatly appreciated and is largely the reason we proceeded with our merch order with Promotion Products. Great product and great staff! Thank you for all your help Danielle.
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Posted 1 week ago
Hayley, thanks for the kind words. We’re so glad Danielle provided such thoughtful assistance and helped make your merch order a great experience. Your feedback means a lot to our team, and we look forward to assisting again next time.
Posted 1 week ago
We had a really positive experience with Promotion Products, from start to finish. Communication was excellent, they kept us informed at every stage and provided clear, timely updates on delivery dates, which made the whole process stress-free. What stood out most was how helpful and responsive Joel was. Any questions we had were answered quickly and professionally, and he genuinely made an effort to ensure everything went smoothly.
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Posted 1 week ago
Thank you for the wonderful feedback. We’re so pleased the whole process felt smooth and stress-free from start to finish. Joel will really appreciate your kind words about his helpful and responsive service. We look forward to working together again next time.
Posted 1 week ago
Nikki was very responsive to my requests and great to work with.
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Posted 1 week ago
Thanks so much, Michellé! We’re so pleased Nikki was responsive and great to work with. We really appreciate your feedback and look forward to working with you again next time.
Posted 1 week ago
Great service from Lauren! She was very helpful in providing competitive pricing, and was flexible in arranging split payments and deliveries for our large order of custom fleece blankets for private events we organized for our client. Would work with again!
Promotion Products 5 star review on 21st April 2026 Promotion Products 5 star review on 21st April 2026
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Posted 2 weeks ago
Thanks so much, Christelle! We’re thrilled Lauren could help with competitive pricing and make the split payments and deliveries work smoothly for your large custom fleece blanket order (They look awesome). We really appreciate your feedback and would love to work with you again next time!
Posted 1 week ago
The final product looks great - Danielle was really helpful and guided me through the ordering process which made it easy and quick - thank you!
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Posted 2 weeks ago
Thank you for the lovely feedback. We’re so pleased the final product looks great and that Danielle made the ordering process easy and quick. We really appreciate your support and look forward to working with you again next time.
Posted 1 week ago
Promotion Products is rated 5.0 based on 1,323 reviews