“This company is a scam, been waiting 14 weeks for my order and they do not answer the phone or emails. Wish I had read the reviews. Will be contacting trading standards to try and get a refund.”
“This company is a scam
This company is a scam, bought a deep fryer on the 3rd of January 2023 and they said delivery will be within 5 days but nothing has come through up until 4th February 2023. Have called them so many times but no response. I wonder how they still manage to operate in this country with this magnitude of scam and no body is doing anything to close them down. Very disgraceful.
Date of experience: 03 January 2023”
“ORDER NEVER ARRIVES.
Please don't buy from. I wish I had read reviews before hand. Now I'm waiting for my refund.
They take your money then give you very vague answers why order does not arrive.
They don't answer the phone, don't reply message.
They should be remove from trading. As they are a con”
“DON'T USE THEM! Be warned the they also trade as “Home shop”.
I returned items to them only to never have a refund. They have ignored all correspondence and because it's only £40 they get away with it because it would cost me more to take them to small claims.”
“Scammers - took money and never delivered goods - promised refund - never issued .
Do not use this company !!!
Rob promises he will fix the issue - conman !”
“I have been scammed of £255. I never received the 4 tables I ordered mid July 2020 (we are now mid November!). When I call they told me that the money will be back on my account in few days. Never buy anything from them.”
“Ordered and paid for goods. After 8 e.mails to chase up order.
No response from phone, decided to get my money back through my Bank. This company needs to be closed down by trading standards as they are CROOKS. Do not buy from this company as you will not get your goods !
Just can't believe that this company is allowed to trade !”
“SCAM - Avoid at all costs, I wish I had looked at these reviews before I ordered. I am in the same boat as these other people almost £200 order still waiting for it!!! I have sent endless emails no response at all, waste of time. I am taking the matter further they should not be allowed to trade. I am also claiming my money back from the credit card company.
Apparently Pub Shop and Home Shop are the same companies, run by the same people. Go to "Companies House" for details, then the appropriate authorities to lodge a official complaint, which I am going to do.”
“Only gave 1 star as otherwise would not have been able to leave a review !
Same as everyone else paid money which I have worked hard and long hours for all through the epidemic and after 3 e mails no goods ! I am taking this all the way no-one should be allowed to trade with this reputation.”
“Take as you find. I placed an order at the end of June. I telephoned & emailed, after a week, as I needed the goods quickly. Mr. Symes phoned back - the goods were out of stock & wouldn't be in my timeline need. I agreed to cancel the order & have a refund. This has been done within 10 days. [The specific goods I wanted are also out of stock on every other suppliers websites too - So it is a genuine reason that Pubshop could not meet the order]. I must admit I was shocked when I read other reviews - I hadn't done so before ordering, so was worried when I did read them. But it has all turned out OK for me. I've left it as a 3star review, but actually the service was acceptable.”
