Pure Heavenly Chocolate Reviews

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Pure Heavenly Chocolate deliver? How long does Pure Heavenly Chocolate take to deliver? Does Pure Heavenly Chocolate deliver on time? How is accuracy and good condition of items delivered by Pure Heavenly Chocolate?

Returns

Customer Service

How can I contact Pure Heavenly Chocolate? How quickly does Pure Heavenly Chocolate resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Pure Heavenly Chocolate.

How do I contact Pure Heavenly Chocolate?

2 Helpful Report

(4 years ago)

You can contact Pure Heavenly Chocolate by Email and Telephone.

2 Helpful Report

(4 years ago)

88.46%

Industry Average

“ Wonderful chocolate, excellent customer service, postal delivery usually arrives on time. Have never received damaged delivery. Whilst some people may think the price is quite high, in my opinion, you get what you pay for and I cannot fault the richness of the chocolate bars (especially the raspberry and dark ginger). ”

- Shirley Favell

“ Lovely silky chocolate that tastes amazing plus because of its very low sugar content it’s been a very welcome little treat for my Dad who has diabetes but still loves his sweet treats ... great service & value especially if you join the VIP club where you still get to choose your favourites highly recommend x ”

- Anne

“ My son is a no dairy, soya and egg diet and absolutely loves this chocolate, especially as it’s low on sugar it’s perfect for any kid. We have now become VIPS, have a wide variety of flavours to choose from is an added bonus as usually this is limited elsewhere, we are so glad we found you guys, service is super and well informed via email. One super happy 7 year who loves the coconut and salted caramel no one else gets a look in. ”

- Anonymous

Pure Heavenly Chocolate Reviews

Customer Service - Good