Pure Heavenly Chocolate Reviews

4.07 Rating 678 Reviews
77 %
of reviewers recommend Pure Heavenly Chocolate
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
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How quickly does Pure Heavenly Chocolate resolve customer queries?
(9 months ago)
Greater than 78% of reviewers feedback is Pure Heavenly Chocolate takes over a week to resolve customer queries.
(9 months ago)
Industry Average
Love the chocolate, so many different flavour's to try and quick service. Had given to friends and family as gifts. Also am a Slimming World lady and can have a whole small bar a day and still lose weight. Win, win.
- Angela
WOW the customer service that i received was first class and when i received the chocolate it was the best i had ever tasted and most of all it was suited for all purposes in my family, eg gluten free, vegan, etc .
- Kerry Scanlon
Have certainly not needed to try the return and refund service.
- Judith.