Pure Heavenly Chocolate Reviews

4.07 Rating 678 Reviews
77 %
of reviewers recommend Pure Heavenly Chocolate
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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How quickly does Pure Heavenly Chocolate resolve customer queries?
(9 months ago)
Greater than 78% of reviewers feedback is Pure Heavenly Chocolate takes over a week to resolve customer queries.
(9 months ago)
88.46%
Industry Average
Love the chocolate, so many different flavour's to try and quick service. Had given to friends and family as gifts. Also am a Slimming World lady and can have a whole small bar a day and still lose weight. Win, win.
- Angela
WOW the customer service that i received was first class and when i received the chocolate it was the best i had ever tasted and most of all it was suited for all purposes in my family, eg gluten free, vegan, etc .
- Kerry Scanlon
Have certainly not needed to try the return and refund service.
- Judith.