2.00 Rating 8 Reviews
25% of reviewers recommend PUREBEAUTY
574 Review Views (past 24 hours)
07AM - 9AM
19 Review Views
9AM - 11AM
53 Review Views
11AM - 1PM
65 Review Views
1PM - 3PM
123 Review Views
3PM - 5PM
35 Review Views
5PM - 7PM
41 Review Views
7PM - 9PM
36 Review Views
9PM - 11PM
64 Review Views
11PM - 1AM
18 Review Views
1AM - 3AM
42 Review Views
3AM - 5AM
36 Review Views
5AM - 7AM
42 Review Views

Popular Questions:

Customer Service

How can I contact PUREBEAUTY?
Are you a business owner?
Click Here

Write Your review

Tell us how PUREBEAUTY made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
"It's been 3 weeks since I placed my order. I left multiple messages, voicemails, DM. No response AT ALL. I filed a complaint with the better business bureau. I have no product and I am now out of $78. Save urself the aggravation and money DO NOT ORDER FROM THEM. I ended up ordering the same product from Amazon at a lesser price and within 2 days"
Helpful Report
Posted 1 month ago
Are you PUREBEAUTY? Gain access to your dashboard so you can reply to this review. Get Access
"Do not order from this company, I placed an order on 8/20 and I still, unfortunately, have not received my order. Do not order, and save yourself the hassle."
Helpful Report
Posted 1 month ago
"I had ordered my hair with express shipping (2-3 days) on 8-10-19 with still no information on where my package is. They give you no tracking number, no way to know where your package is, not even email updates on whether or not its been shipped. After sending ten emails and calling five times I finally get a text that says it should be arriving on 8-15-19 but yet it still is not here, thus making me cancel my hair appointment to get it installed. This is completely unprofessional and I do not see myself ordering from them again any time soon."
Helpful Report
Posted 2 months ago
"This company is a pure Scam & Fraud, please do not order from this place. I made a purchase on 7-16-19 and still haven’t received my merchandise. I made several attempts to contact them through via email & phone messages with no response and no money returned. I will be reporting them to the BBB"
Helpful Report
Posted 2 months ago
"Please do not waste your money on this company. I paid for Rush shipping (2-3 day shipping) for the Topaz Wave Package hair. It's been almost a week and I've received no email communication back from them, let alone my package."
1 Helpful Report
Posted 2 months ago
"I ordered Malaysian Curl hair from Pure Beauty Supply Company on the 7/03/2019. On the 22/03/2019 , 15 days later and counting, still no shipping information nor reimbursement of funds. This is after numerous attempts at contacting the company through emails and Direct Messages on Instagram. This company is a FRAUD! Beware!"
2 Helpful Report
Posted 6 months ago
PUREBEAUTY is rated 2.00 based on 8 reviews