PureSleep Reviews

Name: PureSleep
Address: 700, Larkspur Landing Circle, Suite 245, Larkspur, California
Rating: 4.25

4.3 Rating 1,374 Reviews

81 %

of reviewers recommend PureSleep

4.3

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PureSleep 5 star review on 7th September 2022

Cathy Pitt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not get the device to fit properly in my mouth, the plastic was too hard and did not mold to my teeth despite following the instructions. I returned the mouthpiece yesterday as requested. Please credit my visa account. Thanks, Brian Carline”

Helpful Report

Posted 2 years ago

“I just couldn't make it fit right. It stuck out way too far in the front and I could not close my mouth. I probably did not fit it correctly. I know other people have had great success and I don't want my review to deter someone else from trying it.”

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Posted 2 years ago

“If it was smaller and more comfortable to were I could fall asleep with it, it’d probably work. Tried for 7 straight days, tossed and turned for an hour each time, finally would give up and take it out and would fall asleep in minutes. Was really hopeful my snoring problem would be resolved”

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Posted 2 years ago

“The product sort of works. My issue is with customer service.. i paid 30.00 over night delivery on a 50.00 product. It took 3 buisness days to receive. I missed its arrival. Pure sleep could care less... No refund. No apology.. no acknowledgement . As far as im concerned there a third party pedfler working out of a farage and basement . Very dissapointed”

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Posted 2 years ago

“The concept is good but the item did not work for me as I could not close my mouth around it. Having to breathe through my mouth all night long is worse, in my opinion, than snoring. Returned the unit.”

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Posted 2 years ago

“Unfortunately, this didn’t work for me. It’s a great quality product but I couldn’t sleep with it.”

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Posted 2 years ago

“Doesn't stay in place and causes drooling.”

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Posted 2 years ago

“I could not get a deep enough fit of my teeth.”

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Posted 2 years ago

“The mouth piece was easy to set up but it did not work for me as I still snored with it.”

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Posted 2 years ago

“It didn't help me. I am so disappointed and in search of another solution.”

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Posted 2 years ago

“Have used it for years. Works great. Problem is with warehouse. Ordered 3 received 1 even tho packing order showed 3. Contacted support and they resent order, again received 1 even tho packing order showed 2. Why can warehouse send the amount on order.”

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Posted 2 years ago

“My husband has been using this for a few weeks now. It ... doesn't help. He seems to have a delay to when he starts snoring - used to start the moment he drifted off and now it doesn't seem to kick in until he's been asleep for about 20 minutes. And there are longer periods of time during which he doesn't snore, but it always starts back, and is LOUD. Earplugs sometimes help enough for me to get to sleep, but let's just say the guest room feels more like my "official" bedroom these days. The quest continues.”

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Posted 2 years ago

“Unable to use because the braces (trays) come in only one size. Customer service could be much better. I am returning the product.”

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Posted 2 years ago

“EMA device quickly became loose within 2 weeks and started falling out of place in the middle of the night”

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Posted 2 years ago

“I sent your PureSleep back. With the pre paid label.”

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Posted 2 years ago

“Difficult for the jaw to adjust.”

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Posted 2 years ago

“This product did not work for me - and I returned it - but have not yet been refunded as advertised. Can someone please contact me at cmjordan28@hotmail.com”

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Posted 2 years ago

“Don’t care for the fit after the impression, but nothing I can do about it now.”

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Posted 2 years ago

“Returned because of medical disqualifies.”

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Posted 2 years ago

“I had to return the device because of the side effects we saw on the label and they are way too many”

Helpful Report

Posted 2 years ago

PureSleep is rated 4.3 based on 1,374 reviews