Purplebricks Reviews

1.3 Rating 578 Reviews

6 %

of reviewers recommend Purplebricks

1.3

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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About Purplebricks:

The modern and innovative answer to an estate agents, we

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How quickly does Purplebricks resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 69% of reviewers feedback is Purplebricks takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

62.07%

Industry Average

“ Post-sale however PB are a nightmare! They provide a reactive service which means you will need to phone them in order for them to phone buyers solicitors to get an update. ”

- Anonymous

“ There were quite a few problems and issues that arose unfortunately but the service and personal service I got of Alex were second to none! He was very professional and nothing was to much effort for him he went the extra mile for us so many times! The property has now sold but I am sure without his vast experience and commitment it wouldn't have. ”

- David Raine

“ Excellent service. ”

- Alan Mcleod

Purplebricks Reviews

Customer Service - Average