QI Macros Reviews

Name: QI Macros
Address: 2696 S Colorado Blvd, Suite 555, Denver, Colorado
Rating: 4.86

4.9 Rating 376 Reviews

97 %

of reviewers recommend QI Macros

About QI Macros:

Create charts in seconds, that look like they took hours, using QI Macros add-in for Excel. It draws control charts, histograms, pareto charts, fishbone diagrams and more. Its an all-in-one six sigma and spc toolkit for quality professionals. Its affordable, easy to use and works right in Excel. You'll save time and look like an expert.

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Phone:

303-756-9144

Email:

feedback@qimacros.com

Location:

2696 S Colorado Blvd,
Suite 555,
Denver
Colorado
80222

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was okay. There were a few gliches but we ended up getting it. I call Tech support and the 1st time he was nice but when I called back not so much. He ask if I followed the directions exact and I had missed a spot. So he did not offer help to me over the phone. Im 62 and I am not that good with downloading programs to a computer that is on a network at work. They shold be a little more helpful.”

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Posted 6 days ago

“I love the software. I have been using it since 2017. I use it exclusively for Green belt training and many people have bought additional licenses due to the ease of use and graphing capability. My only gripe is that when I went to order an upgrade to my 2018 license, your customer service had a misstep and had overwritten my license. Apparently someone in my organization orders 21 licenses and gave my email address, this should have been a red flag right away. Your organization overwrote my 2018 license with a 2023 license which I did not have or pay for. So since they could not follow the line or ownership or find the purchase information I could only upgrade by either buying a new license or upgrading all 21 licenses. After arguing with Ryan in Customer service for a week, I decided to just buy a new license.”

Helpful Report

Posted 3 months ago

Michael, Our apologies for the frustration that occurred when a duplicate QI Macros license was registered to you. Please note that we did resolve the issue by removing your assignment to the duplicate license the day after we were notified that a mistake was made. Thank you for being a long-time QI Macros user! Phil Meltzer Customer Success Manager

Posted 3 months ago

“I had a problem with the PayPal option - the credit card option worked.”

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Posted 1 year ago

Thank you for your purchase! Our apologies that there was a communication issue between the service that we use for our online shopping cart and PayPal when you were placing your order. Phil Meltzer Customer Success Manager

Posted 1 year ago

“The experience went pretty well, but still needed help from my IT admin to get it up and running. Glad I had someone to work otherwise I might not have been able to figure it out on my own.”

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Posted 1 year ago

Glad you're up and running with your QI Macros installation, Nick! Please note that most organizations will require assistance from the IT team when installing software on their devices. But we are happy to offer complimentary support Monday through Friday from 8:00 AM to 5:00 PM Mountain Time for installing QI Macros and making sure it is operating properly. Phil Meltzer Customer Success Manager

Posted 1 year ago

“First of all, let me tell you, I have been an user of your fantastic software since 2007, and since then I have upgraded 4 times. But sadly, we are not given the extra discounts while upgrading and even after so many times , the new versions are not getting updated extended for a year even. Like, if I have upgraded in the month of Feb 2023, I should be eligible for getting the updates for the versions till the end of 2023 at least. Appreciate if would give a considerate review to my request. Thanks, Nirmal Ghosh”

Helpful Report

Posted 2 years ago

Nirmal, Thanks for using QI Macros! A few things that we would like to make transparent to anyone who sees your review: While a brand new QI Macros license is currently $349, you were given the extra upgrader discount and purchased your upgrade for less than half the price of a new license at $159. And one of the ways that we are able to keep our prices as low as they are is by offering perpetual licenses with the option to upgrade at any time at the discretion of the user. Feel free to call me directly with any questions. I am always happy to help. Phil Meltzer Customer Success Manager (303)285-3671

Posted 2 years ago

“There is a problem in installation so I could not used, your staff available time and our working time do not matches so finding quite difficulty to get it done!”

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Posted 3 years ago

Hi Sanjeev, I sent a response to your initial support ticket on Tuesday, December 7th but have not received answers to the questions that I asked in that response as of today, Monday, December 13th. We certainly want to make sure that your QI Macros is installed and operating properly. Once we have all of the information about your particular setup we will be able to complete assisting with the installation. Phil Meltzer Customer Success Manager Tech Support Specialist QI Macros for Excel KnowWare International, Inc. 2696 S. Colorado Blvd., Ste. 555 Denver, CO 80222 Phone: (888)468-1537 phil@qimacros.com https://www.qimacros.com

Posted 3 years ago

“So far, so good. Don't really have time to learn how to use it! And I've been surprised to receive phone calls encouraging me to buy the program after the trial period was up - AFTER I already bought the program. That makes me question things!”

Helpful Report

Posted 3 years ago

Jenn, Thank you for taking the time to submit reviews of QI Macros and KnowWare International. My sincere apologies for the oversight on the part of our outreach team when they followed up with you about your QI Macros trial after you had already purchased a QI Macros license. I know that you mentioned that this made you question things, but I can assure you that this is not reflective of the quality of service and support that you can expect from our support team through your 5-year upgrade and support period. Please feel free to contact me directly with any questions, comments, or concerns that you may have. I and the rest of the support team will always be more than happy to help. Phil Meltzer Customer Success Manager (888)468-1537

Posted 3 years ago

QI Macros is rated 4.9 based on 376 reviews