“For once Quantum had a legit sale on their products! Not hiking them up to make it look like a sale with adiscount. We appreciate the read deal! Dr. Marshall would say good job.”
“I trust the quality of the products. I have an issue with products shipping on the same day but I’m not being invoiced on one invoice and have been charged double shipping.”
Thank you for bringing this up, Linda. We’re glad to hear you trust the quality of the products! Our customer service team has been made aware of the shipping concern and will be reaching out to you to look into it. We appreciate you letting us know.
Thank you, Sandra! We’re glad the product quality and delivery experience have both been solid for you. We appreciate you taking the time to share your feedback and choosing QNL.
Thank you for sharing this, Daniel. We’re glad you’ve had a good experience with the product overall. Our Returns team will be reaching out to gather a bit more information and review the situation, as next steps can depend on a few details. We appreciate you bringing it to our attention and choosing QNL!
Thank you, Charles. We truly appreciate the encouragement and your support. It means a lot to know our work continues to matter, even during challenging times.
“Difficulty with follow up after order challenges that got lost in their system. They were fairly nice but could have handled it with more grace and kindness. I’m a regular customer. Their products are very effective!”
Thank you for sharing this, Teresa. We appreciate your honesty and your continued support as a regular customer. We’re glad the effectiveness of the products has stood out for you, and we also hear your feedback about the follow-up experience. That kind of input is important to us as we work to improve how we handle order issues. Thank you for choosing QNL and for taking the time to let us know.
Thank you for the feedback. We’re glad you enjoy the products. Our pricing reflects the quality of our ingredients and the extensive testing behind every formula, though we understand it can feel expensive. Keeping an eye out for sales is a great way to save, and we appreciate you choosing QNL!
We’re so glad to hear that! It means a lot to know you’re enjoying the quality of our products and the friendliness of our staff. Thanks for choosing QNL and for sharing your experience!
We really appreciate your honesty! We understand our products can be an investment, but we’re proud to offer premium quality backed by extensive testing and clean ingredients. Thanks for recognizing the value and choosing QNL!
“The current online ordering system is a little klunky. It showed double shipping charges for my auto-ship items. However, Jennifer watched my account and made sure that the shipping fee was only charged once. I appreciate her excellent customer service!”
We appreciate the feedback, Lara. It’s wonderful to hear Jennifer provided such attentive service. We’ll keep working on making the website better too. Thanks for choosing QNL!
We appreciate your feedback. Our practitioner network is growing, and we’re working hard to make our products more accessible to those who need them. Thanks for being part of the QNL family!
“Prior to recently, these products have been on my top 10 list; however, since the prices have risen and continue to rise, I am not sure if I can continue to use these products. This is very disappointing to me as I really like these products.”
Thanks for sharing your concerns, Susan. Prices do rise as sourcing and testing become more challenging, but we never compromise on quality. We’re grateful for your loyalty and hope to keep supporting your health with products you can trust.
We appreciate your feedback! It means a lot to know our products are having a positive impact and meeting your standards for quality and purity. We’re honored to be part of your health journey!
Thank you for your feedback, Elva. We’re sorry to hear the product didn’t work well for you. Everyone’s body responds differently, and we appreciate you giving it a try. If you have any questions or would like to speak with our team, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
Thank you for the feedback! We’re glad you’re enjoying the products and totally understand the value of a good sale. We appreciate your continued support.
“Love their products and excellent shipping. I receive my order within days, it's always well packed . I order product for my autistic brother also, and his order comes in quickly.
The only problem I had was when I placed a big order when all products were on sale but they were out of max energy Bs. It was back in stock a few days later. I called to see if they would ship it for free, but they wouldn't. Other than that, nothing major.”
Teresa, we really appreciate your thoughtful review. It’s great to know our products and shipping have met your expectations overall. We hear your concern about the backorder and truly value your loyalty. Thank you for continuing to choose QNL!
“I rate the products and the customer service from QNL a solid five stars. The only reason I am rating the company four stars at this time is because they recently changed the way that quantity discounts are calculated. Specifically, in order to routinely get the best quantity discount, customers now need to order nine bottles of a product. Therefore, it behooves customers to save money by trying to schedule their buying around holiday sales and the annual July sale - and we remain extremely grateful for these product sales-but it is now more of a challenge for the customers to get the best value for their money.”
Thanks for the feedback, Daniel. We’re glad to hear our products and service are still delivering for you. If you haven’t already, check out our Subscribe & Save option for extra savings. Any questions, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
