We appreciate your feedback! It means a lot to know our products are having a positive impact and meeting your standards for quality and purity. We’re honored to be part of your health journey!
Thank you for your feedback, Elva. We’re sorry to hear the product didn’t work well for you. Everyone’s body responds differently, and we appreciate you giving it a try. If you have any questions or would like to speak with our team, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
Thank you for the feedback! We’re glad you’re enjoying the products and totally understand the value of a good sale. We appreciate your continued support.
“Love their products and excellent shipping. I receive my order within days, it's always well packed . I order product for my autistic brother also, and his order comes in quickly.
The only problem I had was when I placed a big order when all products were on sale but they were out of max energy Bs. It was back in stock a few days later. I called to see if they would ship it for free, but they wouldn't. Other than that, nothing major.”
Teresa, we really appreciate your thoughtful review. It’s great to know our products and shipping have met your expectations overall. We hear your concern about the backorder and truly value your loyalty. Thank you for continuing to choose QNL!
“I rate the products and the customer service from QNL a solid five stars. The only reason I am rating the company four stars at this time is because they recently changed the way that quantity discounts are calculated. Specifically, in order to routinely get the best quantity discount, customers now need to order nine bottles of a product. Therefore, it behooves customers to save money by trying to schedule their buying around holiday sales and the annual July sale - and we remain extremely grateful for these product sales-but it is now more of a challenge for the customers to get the best value for their money.”
Thanks for the feedback, Daniel. We’re glad to hear our products and service are still delivering for you. If you haven’t already, check out our Subscribe & Save option for extra savings. Any questions, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
“On my low income I’m reduced to just being able to buy one, but I’m happy with that one supplements performance. I wish the shipping wasn’t so expensive. Since I can only afford to buy the one supplement at this time, I am paying 9.95 for one bottle to be shipped within the same part of my state.”
hank you, Jean. We’re so glad Digest, Quantum is still working well for you. Shipping costs can add up, so we recommend our subscription option for savings and joining our email list for monthly promos. For help, reach us at (800) 370-3447 or info@qnlabs.com.
“I have come to trust the efficacy and the quality of your components in your supplements, having been a customer for over a decade, but I’m always a little bit uncomfortable with your pricing. It seems excessive.
I think it’s weird that you don’t fill up a bottle of capsules, but charge a high price for only 60 capsules, which don’t last more than 30 days if the recommended dosage is “take two per day.” Even worse, if the dosage is three per day, then the supply in the small bottle only lasts 20 days; for example, one product called CircuZyme.
I understand the superior quality of your products, at least I trust what you claim, and that’s probably why you justify your high prices.
I wish you would provide more discounts and special deals more often, to your loyal customer base.”
Brad, we’re truly grateful for your long-term support. We understand your concerns, especially about bottle size and value. Our focus on ingredient purity and rigorous testing does influence pricing but be sure to join our email list for monthly promos and consider our subscription option for extra savings. For help with either, feel free to contact us at (800) 370-3447 or info@qnlabs.com. We're always here to support you.
“I began using Dr. Marshall’s products in 1986, and I’m So glad that the work of QN LABS has continued… It’s a blessing to have safe , trusted alternatives to traditional medical approaches…At the age of 71 years, My health is better because of it…Thank You for all you do… Sincerely, Mrs. Janice M. Ross (Los Angeles, CA)”
Hi Mrs. Ross,
What a powerful message, thank you! It’s a privilege to carry forward Dr. Marshall’s work and support individuals like you who value safe, natural health solutions. We’re so glad to hear that you’re thriving at 71—thank you for being part of the QNL family all these years. Here’s to your continued health and vitality!
Hi Mark,
We appreciate you sharing your thoughts. We know pricing can be a challenge, so be sure to check out our email promotions and subscription savings program—they’re great ways to make your go-to products more affordable. Our team is happy to assist at (800) 370-3447 or info@qnlabs.com if you’d like help.
Hi Sharon,
Thank you so much for your kind words and honesty. We understand that pricing can be a challenge, and we want to help. Be sure to sign up for our email list so you don’t miss our monthly promotions, and consider using our subscription service for extra savings. If you ever need help getting that set up, feel free to reach out to us at (800) 370-3447 or info@qnlabs.com. We’re here for you.
“I was very happy with the QNL supplement, and have used for years. My one complaint has to do with changing to the subscription plan. The billing site is not user friendly which resulted in confusion with shipping orders. I am appreciative that my refund was promptly processed.”
Hi there,
We appreciate your loyalty to QNL supplements and are sorry for the confusion with the subscription plan. Your feedback is valuable, and we’ll pass it along to help improve the experience. We’re glad our team was able to resolve the issue quickly.
Thank you for your support, and we’re here if you ever need anything!
“I am not enjoying my recent purchase of B. It was not suppose to be liquid but capsules. I think it got switched. Also I do not think the website, order address is portion is not setup quite correctly and makes it somewhat confusing!!!”
Hi Pat,
Thank you for your feedback and for bringing this to our attention. We’re sorry to hear about the confusion with your recent order and want to ensure this is resolved for you.
Our customer service team will be reaching out shortly to discuss the next steps and provide assistance with a return if needed. We appreciate your understanding and support and look forward to making this right.
Thank you again for being a valued customer.
Hello!
Thank you for your support! We’re glad to hear you’re happy with our products and customer service. We put a lot of care into both, so it’s great to know that comes through. If you ever have any questions or suggestions, we’d love to hear from you!
Hi Daniel:
Thank you for sharing your honest feedback. We're glad to hear that you enjoy our products, and we understand your concerns regarding the pricing. We invest in quality ingredients and meticulous processes to deliver the highest quality experience, which sometimes comes at a premium.
To help you get even more value, we encourage you to sign up for our marketing emails. That way, you'll be among the first to know about discounts and promotions. You might also consider our subscription program, which offers a discount on every order.
We truly appreciate your support and look forward to serving you again.
Hi Jeffy:
Thank you so much for sharing your thoughts. We’re happy to hear you find our products reliable! We understand that pricing can be a concern, and we want to share that it reflects the level of care we put into quality—we reject over 70% of raw materials we receive to select only the very best for our supplements.
To make your purchases more affordable, you can sign up for our email list to get notified about promotions or join our subscription program, which offers discounts on recurring orders of your favorite products.
If you have any questions about a product or would like more information on promotions, please don’t hesitate to reach out to us at 800-370-3447 (Mon - Fri, 8 am to 6 pm CST) or info@qnlabs.com. We’re always happy to assist!
“Pretty good outside of not getting the sale price for NAC on my last order. I thought I remembered seeing that you always used the lowest price available for Autosave but I can't find it now. Also the order before that I never received Aloe and when I did a seach it was no longer there. When I look it up under Autosave it was there but it said discontinued. I was never notified of this so I changed it to Whey protein on the next order. Unfortunately now I see it is back without clay on the label. I wonder if I would have left it the last order if they would have subbed two different items? Anyways I never had luck with this autosave arrangement because it's too hard to subtract & add items. Great idea but could be done better in my opinion. Don't even get me started with raising the free shipping minimum to 69 from 50. Outside of that I love you guys and didn't mean to complain but hey you asked!!”
Hi Frank:
Thank you for taking the time to share your feedback with us—it truly helps us improve! We’re sorry for the frustration with your recent orders and understand how important it is for Autosave to be simple and reliable.
Regarding the sale price for NAC, we aim to provide the lowest available price for Autosave, and we’ll look into why this didn’t happen. We also apologize for the confusion surrounding the Aloe and its availability. When products are discontinued or reformulated, it’s our goal to notify customers promptly, and it sounds like we fell short here. We understand how this could have made managing your Autosave more difficult.
We appreciate your feedback on the free shipping threshold as well. These decisions are never made lightly, and comments like yours help us evaluate the impact of such changes.
Despite these challenges, it means so much to us that you still love our products. We’re committed to making improvements and providing a smoother experience for you. If there’s anything we can assist you with—whether it’s adjusting Autosave or finding a product—please don’t hesitate to reach out.
Thank you again for sharing your thoughts—we value your input and your loyalty!
“I have been buying from QNLabs for about 15-20 years. I place my order once a month online. December's order had 3 items back ordered. No where did the website show me this. I was charged the full amount as if the order was 100% complete. I did receive with my order a "reprint" of the sales order showing me the 3 back ordered items. When I called QN I was told the amount of the back ordered items would be credited to my credit card (which it was). It's your business, but this is a terrible way of billing! I would also like to see the item listed as back ordered when I'm doing the order. I would also like to be emailed when each of those 3 items are back in stock Just looking at the item on your site does not give me that info.”
Hello, Frederick!
Thank you for your feedback, and we’re really sorry for the inconvenience with your recent order. We completely understand how frustrating this is and are doing everything we can to restock quickly.
If you sign up for back-in-stock notifications on our website, you’ll get an alert as soon as the items are available again. We’ll also reach out to you directly with more details on how to stay updated about product availability.
If you have any questions, feel free to call us at 800-370-3447 (Mon–Fri, 8 am to 6 pm CST) or email us at info@qnlabs.com.
We truly appreciate your loyalty over the years and wish you a joyous and healthy holiday season!
Hi Lara:
Thank you for sharing your experience! We’re so glad to hear that you’re happy with the product and our service. Your kind words mean a lot to us, and we’re here anytime you need assistance. Enjoy your product!
