“The current online ordering system is a little klunky. It showed double shipping charges for my auto-ship items. However, Jennifer watched my account and made sure that the shipping fee was only charged once. I appreciate her excellent customer service!”
We appreciate the feedback, Lara. It’s wonderful to hear Jennifer provided such attentive service. We’ll keep working on making the website better too. Thanks for choosing QNL!
We appreciate your feedback. Our practitioner network is growing, and we’re working hard to make our products more accessible to those who need them. Thanks for being part of the QNL family!
“Prior to recently, these products have been on my top 10 list; however, since the prices have risen and continue to rise, I am not sure if I can continue to use these products. This is very disappointing to me as I really like these products.”
Thanks for sharing your concerns, Susan. Prices do rise as sourcing and testing become more challenging, but we never compromise on quality. We’re grateful for your loyalty and hope to keep supporting your health with products you can trust.
We appreciate your feedback! It means a lot to know our products are having a positive impact and meeting your standards for quality and purity. We’re honored to be part of your health journey!
Thank you for your feedback, Elva. We’re sorry to hear the product didn’t work well for you. Everyone’s body responds differently, and we appreciate you giving it a try. If you have any questions or would like to speak with our team, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
Thank you for the feedback! We’re glad you’re enjoying the products and totally understand the value of a good sale. We appreciate your continued support.
“Love their products and excellent shipping. I receive my order within days, it's always well packed . I order product for my autistic brother also, and his order comes in quickly.
The only problem I had was when I placed a big order when all products were on sale but they were out of max energy Bs. It was back in stock a few days later. I called to see if they would ship it for free, but they wouldn't. Other than that, nothing major.”
Teresa, we really appreciate your thoughtful review. It’s great to know our products and shipping have met your expectations overall. We hear your concern about the backorder and truly value your loyalty. Thank you for continuing to choose QNL!
“I rate the products and the customer service from QNL a solid five stars. The only reason I am rating the company four stars at this time is because they recently changed the way that quantity discounts are calculated. Specifically, in order to routinely get the best quantity discount, customers now need to order nine bottles of a product. Therefore, it behooves customers to save money by trying to schedule their buying around holiday sales and the annual July sale - and we remain extremely grateful for these product sales-but it is now more of a challenge for the customers to get the best value for their money.”
Thanks for the feedback, Daniel. We’re glad to hear our products and service are still delivering for you. If you haven’t already, check out our Subscribe & Save option for extra savings. Any questions, feel free to reach us at (800) 370-3447 or info@qnlabs.com.
“On my low income I’m reduced to just being able to buy one, but I’m happy with that one supplements performance. I wish the shipping wasn’t so expensive. Since I can only afford to buy the one supplement at this time, I am paying 9.95 for one bottle to be shipped within the same part of my state.”
hank you, Jean. We’re so glad Digest, Quantum is still working well for you. Shipping costs can add up, so we recommend our subscription option for savings and joining our email list for monthly promos. For help, reach us at (800) 370-3447 or info@qnlabs.com.
“I have come to trust the efficacy and the quality of your components in your supplements, having been a customer for over a decade, but I’m always a little bit uncomfortable with your pricing. It seems excessive.
I think it’s weird that you don’t fill up a bottle of capsules, but charge a high price for only 60 capsules, which don’t last more than 30 days if the recommended dosage is “take two per day.” Even worse, if the dosage is three per day, then the supply in the small bottle only lasts 20 days; for example, one product called CircuZyme.
I understand the superior quality of your products, at least I trust what you claim, and that’s probably why you justify your high prices.
I wish you would provide more discounts and special deals more often, to your loyal customer base.”
Brad, we’re truly grateful for your long-term support. We understand your concerns, especially about bottle size and value. Our focus on ingredient purity and rigorous testing does influence pricing but be sure to join our email list for monthly promos and consider our subscription option for extra savings. For help with either, feel free to contact us at (800) 370-3447 or info@qnlabs.com. We're always here to support you.
“I began using Dr. Marshall’s products in 1986, and I’m So glad that the work of QN LABS has continued… It’s a blessing to have safe , trusted alternatives to traditional medical approaches…At the age of 71 years, My health is better because of it…Thank You for all you do… Sincerely, Mrs. Janice M. Ross (Los Angeles, CA)”
Hi Mrs. Ross,
What a powerful message, thank you! It’s a privilege to carry forward Dr. Marshall’s work and support individuals like you who value safe, natural health solutions. We’re so glad to hear that you’re thriving at 71—thank you for being part of the QNL family all these years. Here’s to your continued health and vitality!
Hi Mark,
We appreciate you sharing your thoughts. We know pricing can be a challenge, so be sure to check out our email promotions and subscription savings program—they’re great ways to make your go-to products more affordable. Our team is happy to assist at (800) 370-3447 or info@qnlabs.com if you’d like help.
Hi Sharon,
Thank you so much for your kind words and honesty. We understand that pricing can be a challenge, and we want to help. Be sure to sign up for our email list so you don’t miss our monthly promotions, and consider using our subscription service for extra savings. If you ever need help getting that set up, feel free to reach out to us at (800) 370-3447 or info@qnlabs.com. We’re here for you.
“I was very happy with the QNL supplement, and have used for years. My one complaint has to do with changing to the subscription plan. The billing site is not user friendly which resulted in confusion with shipping orders. I am appreciative that my refund was promptly processed.”
Hi there,
We appreciate your loyalty to QNL supplements and are sorry for the confusion with the subscription plan. Your feedback is valuable, and we’ll pass it along to help improve the experience. We’re glad our team was able to resolve the issue quickly.
Thank you for your support, and we’re here if you ever need anything!
“I am not enjoying my recent purchase of B. It was not suppose to be liquid but capsules. I think it got switched. Also I do not think the website, order address is portion is not setup quite correctly and makes it somewhat confusing!!!”
Hi Pat,
Thank you for your feedback and for bringing this to our attention. We’re sorry to hear about the confusion with your recent order and want to ensure this is resolved for you.
Our customer service team will be reaching out shortly to discuss the next steps and provide assistance with a return if needed. We appreciate your understanding and support and look forward to making this right.
Thank you again for being a valued customer.
Hello!
Thank you for your support! We’re glad to hear you’re happy with our products and customer service. We put a lot of care into both, so it’s great to know that comes through. If you ever have any questions or suggestions, we’d love to hear from you!
