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Quay tickets Reviews

1.6 Rating 13 Reviews
15 %
of reviewers recommend Quay tickets

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Anonymous
Anonymous  // 01/01/2019
Do not use this company. Purchased tickets for Thomas the tank engine event with insurance. Couldn't attend due to a illness in the family. I asked for a refund or to move the date. They won't do anything quoting their T&Cs. The invoice doesn't show insurance. They said it doesn't show. I asked for a booking confirmation to confirm I bought insurance and they are not responding. Day light robbery
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Posted 3 weeks ago
I made a mistake by not conducting enough research before engaging their service. I should have looked deeper into the company. Reviews might have warned me about their problems. Luckily, AMDARKLIMITED responded to my complaint. Their team took my concerns seriously and acted quickly to resolve the issue. I received my refund last week because of their help. This fast refund was a great relief and indicates that AMDARKLIMITED cares about its clients.
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Posted 3 months ago
The reality that recovering my lost money would be a tough battle sunk in fast. I felt stuck and annoyed, unsure of my next move. So, I confided in a trusted friend, laying out the whole frustrating ordeal. Their response was instant. They pushed me to report it to AMDARKLIMITED right away. I was doubtful if it would help. Yet, I valued my friend's advice and decided to give it a shot. To my great surprise, I got my money back in just a week. The speed and success were beyond what I had hoped for.
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Posted 3 months ago
The reality that recovering my lost money would be a tough battle sunk in fast. I felt stuck and annoyed, unsure of my next move. So, I confided in a trusted friend, laying out the whole frustrating ordeal. Their response was instant. They pushed me to report it to AMDARKLIMITED right away. I was doubtful if it would help. Yet, I valued my friend's advice and decided to give it a shot. To my great surprise, I got my money back in just a week. The speed and success were beyond what I had hoped for.
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Posted 3 months ago
Although I was scammed, I successfully regained my money through AMDARKLIMITED, following a friend's advice.
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Posted 3 months ago
Rated 1 out of 5 stars Would leave a one star if possible Would leave a one star if possible. Please be aware that they can ring you 7 months after you booked tickets and say they need to move you, some idiot who didn’t leave their name or number but asked me to call them back!!!! Not impressed at all!!!!
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Posted 1 year ago
Really poor - on the phone for ages with no response. Information sent out by email was wrong so caused stress. I emailed them but no reply. So no response by phone or email. Ironically, their pre-recorded phone message stated any abuse from customer would mean the call is terminated - this probably means that those who did manage to get through were so irate with the waiting time that they were furious by the time they got through. Not impressed with this company at all.
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Posted 1 year ago
We are due to see Jimmy Carr tomorrow Wed 11th August at the Plaza in Stockport, Cheshire... the original show was scheduled for 29th April 2020, delayed until 17th August, then again postponed to the date above, so 16 months later due to covid we are finally meant to be actually going to the performance... or so you would think, but you try getting anyone to re send tickets for the new date in hard copy or electronically... in fact good luck getting a response period, so God only knows if we will even be allowed in at the entrance tomorrow & it's also my partners birthday... so thankyou Quaytickets, for the lack of response, the stress caused by the countless attempts in vain to get any kind of response from you solving this issue & your blatant disregard to the customers from whom you were over accommodating to when you were taking the money when purchasing the tickets.... shame on you.
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Posted 3 years ago
Had a gift certificate to rebook a show cancelled due to Covid 19. When I rebooked the show, I used my certificate, however, the full amount was still taken from my bank account. None of the phone numbers provided allow me to contact them, and I am still waiting for a reply via email after being told to send my order number 2 weeks ago to rectify the issue. Aggravating as I am on maternity leave and have little money to spare, especially not £120
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Posted 4 years ago
Very poor service takes ages to contact them via phone and it’s not a free number. Still awaiting a refund from them 8 weeks on and then apparently they do not refund their fee even though they were unable to provide a service. Avoid at all costs.
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Posted 4 years ago
Took a long time for them to proved a refund, even then fees were deducted for benefits I didn’t receive. Would not book through them again
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Posted 5 years ago
Quay tickets is rated 1.6 based on 13 reviews