Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good, patient customer service , Oliver was a great help not pushy, sent everything over I asked via text or video call ,brought a great van for a good price all delivered, would recommend this Family Run garage”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Kimberley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have purchased commercial vehicles from Quest for over 7 years. The service has been exceptional, to the extent that I am based in Berkshire and still purchase from Essex. Relationships are key and I have always felt valued as a returning customer.”

Helpful Report

Posted 4 years ago

Dear Mr Moon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership over the years. I will be sure to pass your kind words onto the team and we thank you for your continued business. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I had nothing but five star treatment from Richard from the moment I called about a car I had seen on the web site right through to the moment Gordon delivered the car to my door I was always made to feel at ease and was never pushed and nothing was to much trouble.”

Helpful Report

Posted 4 years ago

Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your experience with our Maldon Dealership. I will be sure to pass your kind words onto Richard, Gordon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Dear Mr Cornell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“a great team. Kevin in service dept has been brilliant. And Richard Cowan with the sale of my new car. an excellent company to deal with. Thanks to everyone”

Helpful Report

Posted 4 years ago

Dear Mrs Brooks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard, Kevin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Brilliant service yet again Enquired on the Thursday and van delivered on the Friday Exceptional”

Helpful Report

Posted 4 years ago

Dear Mr Gibson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your experience with our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service ,easy purchase , pleasant sales man ,cannot fault”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Nicholson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful staff, easiest new car purchase I've ever made,”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Roots, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service is professional yet personal, Peter White in particular really went above and beyond to sort out our new car, this is now the second vehicle we've had from Quest and why we recommend them to anyone looking to buy/lease a new vehicle. It's also why we drive 30 miles outside our area even though we have an alternative dealer 3 miles away.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Blyther, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Helpful and friendly staff! Very pleased with my car”

Helpful Report

Posted 4 years ago

Dear Mrs Crooks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always a pleasure to go here. Always looked after and helped in anyway you need. Advice given freely. Been going here for a number of yrs and never regretted it yet. Polite, cheerful and a great bunch of people.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Rosemary, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Manager was absolutely rude and not caring about costumer. Such a disgrace from such a old and brilliant auto company. Not able to fulfill their own words. Although car was alright but the way manager deals with costumer is absolutely unacceptable, total unacceptable.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Gurung, We're disappointed to read your review. We take great pride in delivering vehicles of the highest quality to our customers, and this is one of the reasons 99% of our customers leave us such great reviews. Due to COVID-19 we have a smaller team working in order to comply with the social distancing policies, and this has unfortunately led to a slight delay in the delivery of some vehicles. We understand that the short delay is frustrating; however, we feel the small wait is essential to deliver your new vehicle to your doorstep while meeting and exceeding our quality standards. We care about our customers, and we feel this is reflected in the high number of 5-star reviews you'll read about us. We truly hope you're happy with your car when it arrives with you and you'll consider updating your review to reflect this. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob was so helpful from start to finish in Braintree, he helped is choose a car within my budget and everything went smoothly and within the time frame, the car was with us within to three days, very helpful sorting out all the paperwork and friendly would definitely recommend. thank you very much.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Barnard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very friendly and helpful work carried out on time as told”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Everett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Superb service”

Helpful Report

Posted 4 years ago

Dear Mr Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Happy with the service provided. Informative and helpful.”

Helpful Report

Posted 4 years ago

Dear Mr Pawlowska, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good helpful service and a good deal.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Paul, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very efficient handover and car was in immaculate condition. All worked very smoothly. Thanks for all this to Ollie.”

Quest Motor Group 5 star review on 8th December 2020

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very easy people to deal with. I have bought 4 cars now from Quest over the last 6 years and I have been pleased with all of them. I would not go anywhere else to purchase a vehicle. All the sales people I have dealt with have been very friendly and helpfull.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Gray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have purchased 4no commercial vehicles from Quest, Braintree since 2014 and have always found their salesmen helpful and not pushy. We receive expert advice and always feel we have obtained the best deal locally. That's why we always come back, the sales team makes the transaction pleasant and not at all intimidating.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Barry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews