Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Bodoiu, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Fantastic service with good honest friendly staff from buying right through to servicing, nothing is ever a problem. Lee is marvellous he is the reason I buy Vauxhall because I know I will be looked after.Olly has just seen us through our newest addition with no fuss , just good friendly service”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Shelley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie, Lee and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good friendly service”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Love, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service in these difficult times. Thanks to Richard for his communication and Mr Cowan senior for the delivery. Finding my way round the Citroen, bit different to previous British & Korean I have owned. Had engine running on and off while playing, then a little run to post office of 15 miles. Averaged 65mpg. I am pleased with that. Geoff”

Helpful Report

Posted 4 years ago

Dear Mr Lee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have been with Quests now for many years, both as a buyer of new and used cars and for my repairs. I have just bought a new Vauxhall Corsa and, despite the lockdown problems, all went smoothly. Peter White was working from home, but prepared the PCP quote for me and arranged for Rob Beckwith to do the handover. Despite Rob doing about four people's jobs, and not being a Vauxhall salesman, he spent a lot of time with me doing the paperwork and showing me the vehicle and couldn't have made it any easier. Many thanks!”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Lee, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Exceptionally helpful and professional thank you Rob Beckwith at quest motors group.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Awobajo, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Friendly, helpful nothing too much trouble. Thank you Darren Flight. A star.”

Helpful Report

Posted 4 years ago

Dear Mrs Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Lockdown purchase that could not have gone any better. Excellent customer service and communication throughout. Delighted with the car which was delivered 200 miles away. Thank you Rob Beckwith”

Quest Motor Group 5 star review on 19th February 2021

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr & Mrs Marsh, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your dealings with our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. We love the photo of your Fiat 500, and are sure it made the best Birthday present. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“My contact at quest motor group was rob who could not have been more helpful in helping me to choose my next car.I found him to be very professional and friendly, the whole transaction went smoothly with rob making sure that the car was right for me .highly recommend quest motor group and would certainly do business with them again.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Taylor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Nick has come up trumps with our sons 1st car 😃”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Patmore, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always excellent, from sales to service. Richard Cowan keeps raising the bar to new levels, but the support from Kevin Gower and team in service shows the fantastic all round quality that Quest always offer, without fail.”

Helpful Report

Posted 4 years ago

Dear Mr Davison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard, Kevin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good website, informative sales team, yet to see the vehicle but hope it matches expectations from the website viewing. One negative lets have all the extra goodies explained at the beginning please, most were but a couple at the end of the process around GAP and Carplan care Salesman always responded quickly to my numerous questions”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Fleming, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we'll take away your suggestions to improve and hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Brought a c4 cactus, Rob who I'm dealing with is very cool 😎 no pressure explaining everything i need to know delivery this Friday 19th.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Loader, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service over the phone and online correspondence with COVID restrictions in place.”

Helpful Report

Posted 4 years ago

Dear Mrs Fitzgerald, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and went out off there way to help me get the vehicle I wanted very friendly I delt with Ollie who was great thank you”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Mountney, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Oli was very helpful and supportive through the whole process. Very good offer on part exchange.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Tedder-Barton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oli and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very friendly and informative service.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Maldon Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Undoubtedly the easiest and most hassle free car purchase I have ever made.”

Helpful Report

Posted 4 years ago

Dear Mrs Allen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your experience with our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Brilliant”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Ward, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that chooses us, so it's fantastic to hear that we achieved this during your experience with our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent, professional, courteous service. It's the first time I've ordered a car online and this was a very good experience. The car arrived punctually (from 200 miles away!) and in immaculate condition. Very pleased. The car is beautiful.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Franks, Thanks for taking the time to leave us a great review. While we've been selling cars online for a few years now, it's still a new experience for so many of our customers. Seeing feedback like yours is really encouraging that we've got it right. Thank you for choosing to buy from Quest Motor Group and we hope you love your new car. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews