Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I have purchase a car without test driving it and I needed to put my faith in the salesman. He answered all my questions and was easy to contact when I had a few more. Thank you 😊”

Quest Motor Group 5 star review on 27th March 2021

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Rawlins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team P.S. We love the photo and hope you're enjoying your new car!

Posted 4 years ago

“Darren Flight has gone above and beyond again to make my purchase as smooth as possible.”

Helpful Report

Posted 4 years ago

Dear Becky, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have always had a positive experience when dealing with your staff, they always are helpful, kind and professional. I come back to quest at Maldon because I trust Darren your car salesman and feel able to speak to him about any concerns re:my mobility car.”

Helpful Report

Posted 4 years ago

Dear Miss Hollis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great, personal service. Friendly, approachable staff. Made the car buying experience, stress free. Will definitely recommend to family and friends”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Mizen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I have recently purchased a new car from quest Motors. My previous car was also purchased from Quest Motors twenty years ago, sold to me by the same gentleman – Richard Cowan. Just as I did all those years before, I received excellent service and can’t thank Richard enough for his support and guidance in purchasing my new Citroen. Thank you ever so much and here’s to another twenty years!”

Helpful Report

Posted 4 years ago

Dear Mrs Wadwell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Because of covid and not meant to be open i couldn't have a test drive or have all the extras explained to me. I really only went to look not purchase.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent costumer service. Ollie was very professional and friendly.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Solecki, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Fantastic customer service and very friendly and helpful sales team! I was helped in particular by Stephanie Thomas and she went above and beyond to help me find the right car under challenging circumstances due to COVID. Would highly recommend Quest Motor Group Braintree”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Goodbourn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always very helpful when sorting my motability car out”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Luckin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Peter White was Very helpful made the change of car very easy, very professional”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Curtis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Bought my Ford Kuga from Quest in October. Very pleased with the car but did have some issues within a week of purchase, Some scratches that I pointed out hadn't been done which meant I had to take the car back. Also I paid 300 pounds to have the special valet done inside and out. On getting the car back I found crisps packets in the drivers side door panel. I phoned them up and they said they would sort it out which they did. On getting the car back a second time I found half eaten sweets in the drivers door panel. Again the car had to go back. third time lucky but I will never pay for that service again. Must admit every time I phoned Quest they were very polite and apologetic.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Posted 4 years ago

“Always a friendly staff at Braintree and the was satisfied with the work and service”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Foster, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I chose you as you are within walking distance and I wanted a main dealer. Darren Flight was most helpful and very patient whilst we tried to make up our minds as to which car to have.”

Helpful Report

Posted 4 years ago

Dear Mr Morton, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Maldon Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Great customer service from start to finish. Will definitely be my first stop next time we need a car”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Bird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Good selection of used cars, reasonable priced, the manager at Maldon was very helpful and keen to get me the car I was after.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Despite the obvious difficulties of buying a car during a national lockdown, my experience at Quest has been great! Oliver was extremely helpful in explaining and taking me through the whole process and he took care of all the necessary paperwork seamlessly. I was also a bit concerned with not being able to view the vehicle beforehand, but when it arrived the condition was just as described on their website. Nice delivery driver and the new set of mats inside were a really nice touch too! Thank you.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Ms Joseph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Ollie was very friendly and helpful from the start. Very happy with the outcome.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Everyone is very polite, professional and attentive . Darren Flight has given me excellent service , much appreciated 👌🍀👍✅ I feel very ‘looked after’ Thank you so much”

Helpful Report

Posted 4 years ago

Dear Mrs Blair, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service from Darren at Maldon very impressed 👍”

Helpful Report

Posted 4 years ago

Dear Mr Topham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service from start to finish. Olly was very professional and friendly. The car was delivered very quickly and am very happy with the overall service I received so thank you. Would highly recommend and would most definitely use your services again when purchasing a car.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Stephens, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your experience with our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews