Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steph the Salesperson has been excellent and has definitely gone the extra mile, all my questions answered promptly and the video walk around of the car was a brilliant touch, the Sales experience has been one of the best I have received.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Andy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Pete White was brilliant, couldn't have asked for better service”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Porter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very happy with my service”

Helpful Report

Posted 4 years ago

Dear Mr Turner. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great service from start to finish, kept informed at every stage of purchasing, Ollie was friendly and knew his stuff”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Darren was very helpful with our purchase and made the whole thing easy and straight forward.”

Helpful Report

Posted 4 years ago

Dear Mrs White, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent service as usual even in these trying times. We went to buy an older car and ended up with a brand new Crossland all within a week!!”

Quest Motor Group 5 star review on 6th April 2021

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Miss Hastings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very happy good service would recommend them”

Helpful Report

Posted 4 years ago

Dear Miss Arnold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Brilliant service from all staff. So helpful and friendly.”

Helpful Report

Posted 4 years ago

Dear Ms Clow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We couldn’t recommend Quest Motors enough - they made the usually stressful experience of buying a car a very enjoyable one! Oliver was fantastic and found us the exact car we wanted (even though we were very specific!) within a few days. All the paper work was sorted by Quest (including the tax, MOT etc) which made everything run smoothly. Oliver kept us updated throughout the process and the car was delivered to our home. We love our new car, it’s absolutely perfect and has been checked over by Quest which gives us the assurance we need. All in all Quest Motor Group have been amazing and it was a seamless process and we can’t thank them enough!”

Quest Motor Group 5 star review on 1st April 2021

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Miss McMahon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“This is the 3rd car I have purchased from quest. It’s been a great peace of mind purchasing and servicing my cars with a trustworthy, reliable company”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“All of my questions were answered very promptly and the customer service was excellent. All information provided as required and not too pushy.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Ms Wilcock-Crane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We found Darren very helpful”

Helpful Report

Posted 4 years ago

Dear Mrs Price, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Russell Wheatley was very professional and helpful showing a great deal of patience answering my questions”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Palmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Stephanie is a joy to deal with”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Tilley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Rob who dealt with us was very helpful”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Jolson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Quest come across as a very professional company. Everything has been very comfortable with your sales team Stephney. Nothing was to much trouble she came across as extremely trust worthy.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Winestein, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I had the best service from Steph”

Helpful Report

Posted 4 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Great response and personal contact”

Helpful Report

Posted 4 years ago

Dear Ms Vann, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Every helpful excellent service.will recommend to others”

Helpful Report

Posted 4 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always been happy with sales team and service staff since owning first Vauxhall Mokka in 2014. This latest purchase is a very big deal for the wife and I and we had hoped to speak with Bradley Nathan who has served us since that time but unfortunately he is still on furlough. However Peter White looked after us well enough and helped us to place order for Mokka e. Some of the definitions and costs related to 'Dealer Fitted Accessories' were unclear but Peter was kind enough to talk us through those from his home on Saturday. The only upsetting thing was that the part exchange value for our current car as give by Vauxhall valuation team online was £10,340 but because the new Mokka won't be ready for 10 weeks, the offer made was only £9,800. Peter would not consider any higher offer which was Very disappointing. The decrease represents a 5% reduction in 10 weeks, equating to a 27% reduction per year. I cannot understand how the offer made by Quest duffers so much from the Vauxhall Valuation team.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr West, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your comments and kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews