Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, great cars, knowledgable staff -lovely coffee”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs Street, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very polite helpful & highly recommend”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Hales, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service over the phone from Russell couldn't do enough to help no problems dealing with him at all”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Bowkett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I came to the Quest M.G. to ask for some advice on choosing the car. I had nice and constructive conversation with Sale representative (Darren), test drive and financial advice. Very happy - decided to buy a car. I’m waiting now for news-collection date. Hopefully it will soon. Joanna”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Joanna, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“My husband bought a quality car from yourself and was very happy that’s why we choose to look at quest first for a car for myself.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mrs Wilkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. We hope you'll be as happy with your car as your husband has been with his car from us! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“They were courteous and helpful at all times and well informed.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Janes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Service pricing is insanely high”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Merritt, We're disappointed to read you feel our servicing pricing is high. You've only recently purchased a brand new Citroen C4 from our Braintree dealership, after already having a C3 Aircross from us back in 2019. As a new car owner, you'd have benefitted from our fixed price servicing, keeping your Citroen running like the day you drove it away. We are also transparent with our pricing, ensuring all work is priced and approved by the customer before carrying it out. We regularly review all our pricing to ensure it is in line with market rates and offers value to our customers. Being a Citroen Authorised Repairer we have all the specialist tools, knowledge and training to diagnose and update your vehicle with the latest software, as well as highly trained technicians who are specialists in Citroen vehicles. We feel our rates do offer value to our customers. If we can be of any further assistance, please don't hesitate to get in contact. All the best, The Quest Motor Group Team

Posted 3 years ago

“Very helpful and polite. Russell on sales department brilliant. Thank you”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Pritchard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Im very pleased and feel this will be a long-term relationship!”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Ms Naoum, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“So far so good pleasant sales person”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Copleston, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“110% professional, friendly, helpful and patient. Quest Motor Group are exceedingly luckily to have Ollie Gozzett working for them.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Penny, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Russell the sales executive was very helpful and made the buying process easy.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Tudor, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service!”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Triggs, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful keep you informed go out of their way to help lovely guys”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Miss Kemp, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Nice company to deal with”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Buller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“This car is the fourth car that we have bought from quest motor group. We have found the service each time has been excellent. Yesterday the fourteenth we spoke to Darren and found him extremely helpfull in explaining the details of PCP and finding a mokka for us Thank you.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Wallis, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Nick was very helpful and explained everything concisely.. Thankyou”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. I'll pass your feedback onto Nick. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 3 years ago

“Quest staff very professional yet friendly & very informative. Made the process of searching & buying a car an enjoyable experience.”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Steph was amazing form start to finish. Helpful friendly and left me so full of confidence. So pleased with the entire experience and absolutely love my new Citroen”

Quest Motor Group 5 star review on 12th September 2021

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mrs George-Reddings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“We found Darren Flight a real pleasure to deal with. He could not have been more helpful.”

Helpful Report

(Quest Motor Group) - Posted 3 years ago

Dear Mr Sherry, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews