Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service and quick”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Halford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly helpful sales person, knowledgeable, not pushy, informative.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Miss McFedries, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“We found Quest Motor Group to be a highly professional and very helpful dealership. Andrew was knowledgeable and courteous. He wasn't pushy or disengeous with his advice and we would not only recommend but happily return in the future.”

Helpful Report

Posted 5 years ago

Dear Mr Grech, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Mr wilder great customer service. No pushy sales tactics 5 star experience And the coffee was 5star to.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Wilder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Thank you for making our car shopping experience on Saturday a good one, especially Steph for helping us choose. We would also like to say a big thank you for allowing us to bring our greyhound with us and making him so welcome. He can't wait to collect his new wheels! :-)”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Corsham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit (and your greyhounds visit) to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“A very good and safe experience, with friendly and efficient staff.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Buckle, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Always try to make you welcome. Everything well presented, clean showroom, nice range of vehicles.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Widdick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Prompt reply explained Covid situation booked appointment which was attended by the husband and son. Car purchased both parties happy with the deal”

Helpful Report

Posted 5 years ago

Dear Mr Albone, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Top quality as always”

Helpful Report

Posted 5 years ago

Dear Mr Pollard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Great customer service. Oliver was a pleasure to work with. No pushy sales tactics!. Very happy with my new car. Great selection of cars to choose from too.”

Quest Motor Group 5 star review on 4th July 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Rachel, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. We love the photo of your new car - it really looks fantastic in red with the black roof! We hope you enjoy driving your new Ford. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service salesman Brad first class”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Williams, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Matthew Holland was very professional and understanding towards my daughters requirements, who has Autism. Thank you”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Miss Ralph, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Staff very helpful, very safe environment, very pleasant experience thank you”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Welland, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“test drive was very good. staff were top class.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Posted 5 years ago

“Always helpful & cheerful staff, have been using Quest Maldon for many years , three new Vauxhall cars , going for a Suzuki next time ...”

Helpful Report

Posted 5 years ago

Dear Mr Wise, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent - Ollie was really helpful and the process was quick and simple. Thank you”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Tyler, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“We received excellent service from start to finish from Steph Thomas. Very friendly, patient and professional with no hard sell. She worked hard to achieve the right deal for us and we are very happy with our C3 Aircross. She’s a credit to your company and we wouldn’t hesitate to return.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hello, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“The process from making appointment to collecting vehicle was extremely strignt forward”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hello, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Recommend Richard Cowan, 100%. Did everything he could to help me, and more. Really happy with the car and very pleased my sister recommended Quest Motor Group and Richard Cowan. Thank you Richard!”

Helpful Report

Posted 5 years ago

Dear Ms Keyes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent friendly service with great range of cars and what feels like a genuine interest in helping you find the right solution. Will be back when my wife's car needs renewing.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Garrick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews