Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darren listened to our needs and recommended the most suitable car. We could not have wished for better service. He had a friendly and sincere way of handling the whole experience. Top marks from beginning to end.”

Helpful Report

Posted 5 years ago

Dear Mr Southgate, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Initially, I was browsing although I had a good idea what I was looking for. The whole process from start to finish, required 3 visits, firstly information gathering, second to test drive the chosen car, third to collect car All personnel were efficient, effective, knowledgable and charming. I will definitely use the group again.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Used Quest Maldon and Richard multiple times as know I'll get a quality product from someone I can trust. Service was A1 in strange circumstances with social distancing measures still to be considered.”

Helpful Report

Posted 5 years ago

Dear Mr Whalley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“My husband and I were extremely impressed by the service from Quest from start to finish when purchasing our new vehicle. Darren Flight our Sales Representative was polite, helpful and full of useful information about the vehicles - he was an absolute pleasure to deal with - and I have never said that about a car salesperson before!!! We arranged to test drive a couple of vehicles and they were ready and waiting for our arrival. The preparation of our car when we came to collect after purchase was immaculate inside and out - a credit to the whole team. We would definitely recommend this company as a place to purchase a new or used vehicle.”

Helpful Report

Posted 5 years ago

Dear Mrs Thornton-Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. We hope you enjoy your Suzuki S-Cross! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“We have been dealing with Quest for a number of years, we come back because we know that we will be looked after by good salesmen and the service department. Its a family business and I think thats what it is all about.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Hinks, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very professional and helpful sorted all the paperwork for me.Very impressed”

Helpful Report

Posted 5 years ago

Dear Mrs Hunt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Had a Great experience with Oliver and the team purchasing my amazing car. Very stress free experience and amazing customer service. 100% recommend.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Miss King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Brilliant service as usual from a great team. Richard Cowan went above and beyond and deserves all the praise that he gets.”

Helpful Report

Posted 5 years ago

Dear Mr Davison. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Extremely pleased with the service when choosing our new car.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Coplestone, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very pleased with my first car that I have owned on my own Olly Gozzett was wonderful and guided me and was very helpful would recommend Quest Motors e.very time thankyou.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Mangles, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“This is my 3rd car from Quest plus my daughter and daughter-in-law have also purchased from Quest, 5 cars in total. Quest make everything so easy from start to finish and nothing is too much trouble, no question is deemed as silly. Darren our sales personel demonstrated true professionalism throughout our experience at Quest, without pressure to buy.”

Helpful Report

Posted 5 years ago

Dear Mr Harrington, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very knowledgeable, helpful and friendly staff. Whilst observing the social distancing rules at this time, they try to make you feel at ease and explain the features of cars in the correct manner. I was unable to leave a 'very good' star in Customer Service box.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Andrew, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Really friendly, polite and friendly service staff. Always a pleasure to deal with.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Dobson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very customer focused. Very polite and helpful. Did not feel pressured to buy a car. Professional salesman. I love my new car.”

Quest Motor Group 5 star review on 15th June 2020

Helpful Report

Posted 5 years ago

Dear Mrs Rosa, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Nothing but positive things to say about this company. Daren was lovely and made buying and trading in my car very simple and a pleasant experience. I am so happy with my Jimny, I never expected to own one. Thank you so much! I would highly recommend Quest Motor Group to others!”

Helpful Report

Posted 5 years ago

Dear Miss Fifield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us - we hope you love your new Jimny :). All the best - The Quest Motor Group Team

Posted 5 years ago

“Very professional, gave a really good deal on the car and would definitely recommend them! Sat down and took the time to go through multiple cars within my price range and help me to pick the right car for me! Very responsive to emails as well which was really helpful.”

Helpful Report

Posted 5 years ago

Dear Mr Lloyd, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service Bradley was very professional”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Miss Wigfall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service start to finish from Darren. Very respectful of covid 19 rules which was reassuring. Very friendly.”

Helpful Report

Posted 5 years ago

Dear Mrs Searles, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“My second purchase from quest and not disappointed. Pleasant,helpful staff. Clear explanations. No hard sell. I'd recommend quest to anyone.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Knight, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly staff, clear explanation. Easy to deal with no hard sell.Made the experience pleasant. My second purchase with quest and fully expect a third.”

Quest Motor Group 5 star review on 8th June 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews