Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,904 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,904 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and listened to what I was looking for and went out of his way to assist.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Hurren, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Everything was made really easy and explained clearly, Darren has been very helpful and patient throughout the whole process of me part exchanging my car and wasn’t too pushy when I first came to view the new car which was nice.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Pollard-Burgon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good experience all round. Thank you.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Simpson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful staff”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Wilkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Courteous, efficient and effective.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Thompson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service from Darren Smith and his colleagues. This is our 9th car ordered from Quest by my wife and myself.”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Anderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. Thank you for your continued business and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren was very helpful and even sent a personalised video of a car he had found in my budget”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss White, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Darren (Flight) has been very helpful and polite taking us through the process of test drives and answering our questions.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Doubleday, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Russell Wheatley helped us with the purchase of our car. Expert advice and polite and friendly manner. Very happy with the car and would definitely recommend to family and friends.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Graham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Easy to deal with, got the car I was after at a good price”

Helpful Report

(QuestCommercials) - Posted 3 years ago

Dear Mr Winter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“I spoke to Russell Wheatley, He was extremely polite and very helpful. He talked me through the whole process. He explained everything in lay man's terms Such a delight to speak to.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Margaret, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very helpful and knowledgeable would absolutely recommend”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Stevenson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great customer service thank you quest motor!”

Helpful Report

(BraintreeUsed) - Posted 4 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Purchased a Mokka e yesterday, Darren was brilliant and allowed me to solo test drive Overall great experience.”

Quest Motor Group 5 star review on 9th December 2021

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Olly was very helpful and gave us plenty of time to try out the new vehicle and gave us a fair price for trade in.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Durrani, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Olly and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Excellent help with knowledgeable staff.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Munro, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“From an initial discussion with a sales man to placing a deposit on the car online and then test driving the car only a few days later we now are the proud owners of a Ford Kuga ST-line. The staff at Quest have been outstanding and even let us take Murphy our Poodle on the test ride. Smooth and easy transaction. Highly recommend to anyone looking for a new or used car.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Howell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very satisfied Darren Flight right man older persons brilliant experience.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Starkey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Received friendly and courteous service yesterday at my visit to order next motability car. Many thanks to Mr Darren Flight for his kind assistance”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr King, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Have had one car so far now getting another one dealt with mr Darren flight on both cars and couldn’t wish for a nicer bloke and his so helpful”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Rivers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,904 reviews