Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,904 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,904 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well attended to as always thanks to Lee Barnes’ supervision. Very satisfied with the service carried out. It is unfortunate that neither Quest or Vauxhall Customer Service are unable to effect a software update to my satellite navigation system which is now 5 years out of date. Try driving the new A14 in Cambridgeshire and it is a laugh with crazy directions across wide open spaces!”

Helpful Report

Posted 3 years ago

Dear Mr Cutmore, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Lee Barnes and the team. It's a shame that we cannot get your satellite navigation system upto date, but we will continue to press Vauxhall for this. It is also worth opening a case with Vauxhall Customer Care yourself to put more pressure on them to get the issue sorted: https://www.vauxhall.co.uk/tools/contact-us-customer-care.html If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Used this garage for all my repairs mot’s and buying of vehicles for many years, once Doe Motors closed then came to Quest’s for that family feeling,may long it continue.”

Helpful Report

Posted 3 years ago

Dear Mr Eggleton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the sales and service teams. We'd also like to take this opportunity to thank you for your continued business here at Quest Motor Group. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The team are friendly and polite. I always wait for my car to be ready and never feel uncomfortable or awkward. The service is great.”

Helpful Report

Posted 3 years ago

Dear Mr Rachael, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“The staff are very helpful and obliging.”

Helpful Report

Posted 3 years ago

Dear Penny, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Great service all round”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the service team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“professional, friendly staff”

Helpful Report

Posted 3 years ago

Dear Mr Wall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the serivce team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Pleased with arrangements made for the purchase and delivery of my new (to me car) with Russell at Quest Motors”

Quest Motor Group 5 star review on 17th March 2022

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Baillon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Came to view the F-type which I saw on Autotrader, from first contact Darren was very helpful. Not only did he prepare a walk-around video he also had the car cleaned prior to our visit and ensured there was petrol ready for a test drive. So far we have received 5 star service!”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr McGrady, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Darren and the team. We hope you love your new F-Type! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Been using quest for over 20 years on and off same excellent service all the time.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Everett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“So friendly & helpful, nothing was too much trouble.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Farmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“10 out of 10 for the service from Steph. Thank you so much for the kindness and support shown to me and my daughter. I will definitely be coming back for my next car purchase in September.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Jane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“My last few cars I have brought from these guys and to be honest never had a problem. I always go back and get them to service and mot my car too. Everyone is always friendly when I go in.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mrs Dear, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Looked after very well great sales man”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Winter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Russell was polite and professional. The enquiry was dealt with promptly and information detailed. I am looking forward to receiving my new car.”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Fisher, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service from Rob, car was exactly as described, very happy with our purchase”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Miss Henderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Very good”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Long, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“See rich in quest very helpful information”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mrs Long, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rich and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Brilliant service first did business three years ago went back and the service has not changed Sold me what I needed And no pushy salesperson Exactly what I like Excellent trade in price for my vehicle”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Wright, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Salesman was excellent, not pushy in anyway, was happy with the deaL and his attitude”

Helpful Report

(BraintreeSuzuki) - Posted 3 years ago

Dear Mr Ginn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

“Excellent service and great salesman”

Helpful Report

(BraintreeUsed) - Posted 3 years ago

Dear Mr Watson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 3 years ago

Quest Motor Group is rated 4.8 based on 1,904 reviews