Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think buying a car should always be a pleasurable experience and Quest don’t disappoint, very friendly and professional staff . Looking forward to collecting my new vehicle . A big thank you to Andrew Frost .”

Helpful Report

Posted 5 years ago

Hi Jonathan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I found the salesman, Andrew, helpful and informative, particularly as this is my first motability car, and was pleasantly surprised at how quickly and easily all the paperwork was processed.. now lookng forward to picking up my new car.”

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Posted 5 years ago

Hi Kevin, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Terry Robson was diligent in his manner while serving us. He found information that we asked for and chased up a car that had just come in that fitted our requirements.”

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Posted 5 years ago

Hi Geoffrey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“brilliant andy frost guided us through the buying processe we felt at ease without being pressured. five star andy . thank you. don cooper.”

Helpful Report

Posted 5 years ago

Hi Donald, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andy and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Everyone was very helpful”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Janet, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Peter was very helpful and went out of his way to check the bank for my funds to go in so I could pick the car up on a Saturday.”

Helpful Report

Posted 5 years ago

Hi Tracey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“By far the best dealership I have ever bought from! Steph helped me so much with my old and new car. Wouldn’t buy a car from anywhere or anyone else. First class service!”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Emma, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have just ordered my third mobility car. Darren Smith was excellent the first time.taking me for test drive. He had patience and was attentive in so many ways. It gave me confidence to get a car on the first visit. I am glad I go to Quest thanks Darren.”

Helpful Report

Posted 5 years ago

Hi Madeleine, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very good service, very knowledgeable salesperson, Peter White of Quest Motors of Maldon. Taken all the stress out if buying a star, explained what happens with car tax, personalised plates etc. We have all our cars MOT'd and serviced there for the last 15 years. Would recommend to others.”

Helpful Report

Posted 5 years ago

Hi Karen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Brought a c3 aircross was dealt with by Ian West very professional explaining all the information etc no hard sell would recommend this dealership all good with the car so far.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Alan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ian and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I would like to give a huge thankyou to Richard Cowan and Andrew Frost for the excellent service I received in purchasing my new car this week.”

Helpful Report

Posted 5 years ago

Hi Margaret, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Prompt & professional service all our queries were answered we felt valued as customers Ollie could not have delivered a better service.”

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(Quest Motor Group) - Posted 5 years ago

Hi Susan, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Listens to what you are looking for and suggests test drives”

Helpful Report

Posted 5 years ago

Hi Kathleen, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“always a pleasure to come to Braintree Quest. Staff very kind friendly helpful would go nowhere else 10/10 could not find fault at all”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Jeffrey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“It was a fantastic experience from start to finish. Mark was very patient and knowledgeable and spent plenty of time making sure that I was given as many options as possible. I did end up buying a new car after all!! A very good salesperson.”

Helpful Report

Posted 5 years ago

Hi Fiona, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Staff first class, service first class .The sales manager Oliver made the whole experience extremely easy. I thoroughly recommend this company John Barrell”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Sandra, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very good service Simon Ryan who we dealt with made everything very easy. He explained everything and we are very pleased. Thanks”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Robert, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly and helpful, great service and very informative. Rob gave me all the options available to me and allowed me to make an informed decision based on the info he'd given me. I was really appreciative of the time he took with me to explain everything and make sure I understood everything along the way.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Shannon, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The service Peter provided was exemplary. Even when he was really busy he never made us feel rushed or an inconvenience. I am really pleased with the car and would definitely recommend Peter and his colleagues at Quest Braintree.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Peter Hutley was a fantastic guy, absolute pleasure to do business with. We are very happy with our Ford Focus, we recommend going here to look at buying a car! Matthew & charlotte.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Matthew, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews